Deacon Jones Chrysler Dodge Jeep RAM

Friendly and Fast Service I gave this rating for fast vehicle inspection with no appointment needed. Jason was wonderful to work with and answered all my questions and concerns I gave this rating for fast vehicle inspection with no appointment needed. Jason was wonderful to work with and answered all my questions and concerns with my vehicle! More

Service The technician met me and asked pertinent information. After service was completed he politely and professionally handled all paperwork and explained The technician met me and asked pertinent information. After service was completed he politely and professionally handled all paperwork and explained everything to me. Thanks More

Great service! Derek was extremely nice and helpful! He made sure the work was done and even had the transmission specialist test drive my car to check for issues. Derek was extremely nice and helpful! He made sure the work was done and even had the transmission specialist test drive my car to check for issues. More

Professional I was traveling through the area and experienced problems with my truck. Thankfully I was staying at a campground locally and realized my truck had an I was traveling through the area and experienced problems with my truck. Thankfully I was staying at a campground locally and realized my truck had an issue. I brought my truck in there on Friday for a diagnosis to see if we were able to continue our travels. Jason was my service writer and check me in very quickly and assured me that it would look at the vehicle as soon as they could. When he returned to me I had found out that I had quite an expensive repair that needed to be done. Jason had the parts ordered promptly and I had to stay over the weekend but he got me out and on the road on Monday. And the mechanic that worked on my car was also very good didn't get to speak with him but everything seems to be okay so I am happy with his work. Thank you to all the people that were involved with this repair. I was in fixed operations for 28 years at dealerships and have to say good job. More

Service Jason Underwood is a really great guy to do business with. He always tries to get my truck into the shop and takes good care of any problem I may ha Jason Underwood is a really great guy to do business with. He always tries to get my truck into the shop and takes good care of any problem I may have. I would recommend your service department to anyone looking for a great experience. More

1st rate service, with friendly, no hassle advice. Great recommendations on types and makes of tires for my vehicle. Took the extra time and effort to help out an old def GI (me). Great recommendations on types and makes of tires for my vehicle. Took the extra time and effort to help out an old def GI (me). More

Dodge service Service tech took care of my car in an extremely timely manner. Very satisfied. Would definitely recommend this service center. Have always been very Service tech took care of my car in an extremely timely manner. Very satisfied. Would definitely recommend this service center. Have always been very pleased. More

Quick, Friendly Service I had to take my Ram truck in for a couple of recalls. The work was done quickly and well in less than an hour, better than promised by the service m I had to take my Ram truck in for a couple of recalls. The work was done quickly and well in less than an hour, better than promised by the service manager. The dealership lounge is a comfortable, quiet place to hang out in the meantime. The only criticism I have is that when I go to schedule service, sometimes it's very difficult to reach a service manager when they are really busy. I either get put on hold or the phone just rings and rings and rings and no one answers which can be pretty frustrating. So a suggestion...it would be good in these situations if there was an automated voice mail that I could leave a message with so a service manager could call me back later when they're not so busy. More

Recall to replace clip on truck tailgate I set an appointment to fix a clip on tailgate recall . Went in and they had to order part! Now I have to go back. I set an appointment to fix a clip on tailgate recall . Went in and they had to order part! Now I have to go back. More

Lousy service!!I I sold my Pacicicia for 5K more than Deacon was going to give me. (I bought this car from them just 10 months ago) I can't stand the people at this s I sold my Pacicicia for 5K more than Deacon was going to give me. (I bought this car from them just 10 months ago) I can't stand the people at this store. They took advantage of us on 2 occasions and I'm glad it didn't happen again!!' I will NEVER deal with these crooks again! I won’t go into the dirty dealings, it’s not worth the aggravation!! They’re called sneakin deacon for a reason Stay away from these crooks! Nothing against Nick Melvin if was being honest with me More