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Deacon Jones Chrysler Dodge Jeep RAM

Smithfield, NC

4.6
291 Reviews
The Deacon Jones Family has been proudly serving North Carolina for over 34 years. Bobby Kenneth 'Deacon' Jones started on a small dirt lot in Princeton with a simple, yet profound idea on how to make a difference... "We Treat You How We Would Like to be Treated"
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1109 N Brightleaf Blvd

Smithfield, NC

27577

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Showing 291 reviews

January 17, 2019

Fixed recall codes I needed recalls fixed on my 2014 ram. I called and spoke with Jason in service to schedule an appointment. Brought the truck in on date scheduled and More

by shanebrown75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Underwood
January 17, 2019

Outstanding people to deal with Best dealership in the Triangle to deal with regards to price, service, level of detail and overall doing what’s best for the customer. Highly recomme More

by Bartolomeo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2019

Went in for simple brake job, taken it back 4 time stI'll sc Should have been fixed properly the first time, turned roters, new pads, had to replace roters the 2nd trip and said they cut pads, 3 trip replace rot More

by harold.hartley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Barry Richert
January 16, 2019

Great service! Customer focused! Professional in every way! Always pays attempting to detail. A pleasure to appeal to and do business with! I would highly recommend them to all my fri More

by JDLAROBINSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce Richest, Calif Brown, Cody Dale, Craig Cook, Barry Richert
January 16, 2019

Good job and friendly They done a good job service was good communication was good and work was quickly would recommend them anytime for any job I needed to get done on my More

by Park56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Underwood
January 15, 2019

Always a pleasure my husband was well pleased with service and speed of service along with friendliness and professional way the service was taken care of . Thank yo More

by fuzpoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not know my husband took my car in for service but he was very pleased.
January 13, 2019

Great service I got there and only stayed there for maybe 25 minutes didn’t take too long the lady that sold me the car (ruth) said hello and the other personnel i More

by miguelmontes07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anyone who took care if my car thank you, Ruth Pincus, Jami Williams, Brittny Pittman, Tyler Wellons, Jason Underwood, Chris Dearing, Barry Richert, Candy Perry
January 12, 2019

S-L-O-W oil change. It took 1-1/2 hours for a scheduled oil change and tire rotation. Then the billing was messed up and they didn’t charge me at all until I called the s More

by JTROEGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service manager
January 12, 2019

They tried but was unable to find the problem to fix. I May be back soon if the problem presents itself again soon. So far I have been treated fair. Derick has been super friendly and helpful. More

by HANDLNHOT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derick in Service
January 10, 2019

Service Very good service! Brought my vehicle in during my lunch hour and still had time to grab something to eat! This is one satisfied customer. More

by TIFFANY04US
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Underwood
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