Deacon Jones Chrysler Dodge Jeep RAM
Smithfield, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
By Type
Showing 291 reviews
Recall wirk Jami was very friendly. Welcomed me with a smile on a rainy morning even after I was a couple late for my appointment. Offered me a ride back to my of Jami was very friendly. Welcomed me with a smile on a rainy morning even after I was a couple late for my appointment. Offered me a ride back to my office and juice, coffee and donuts while I waited. Would highly recommend this service rep and department. More
Service manager respectfully and professional. Service manager explained the repair I needed in a way I could understand. Let me know how much it would cost to before the repairs were made. I high Service manager explained the repair I needed in a way I could understand. Let me know how much it would cost to before the repairs were made. I highly recommend Deacon Jones service department. More
Going the extra mile. Jason made the extra effort to get me in the same day I called to inquire about the recall on my new Ram truck. They even took care of another recall Jason made the extra effort to get me in the same day I called to inquire about the recall on my new Ram truck. They even took care of another recall that had came out that same day. Great service. More
Warranty work Seems like the problems are worse than before the updates. Don't know what they did but would not recommend this dealer to anyone else. Seems like the problems are worse than before the updates. Don't know what they did but would not recommend this dealer to anyone else. More
Great job They took me on time.The gentleman was very nice.Great customer service . Polite very cooperative with any of my questions. And again very good cust They took me on time.The gentleman was very nice.Great customer service . Polite very cooperative with any of my questions. And again very good customer service More
Great service My Dodge dart was running pretty rough after starting so I brought it to the dealership to see if it was something simple. Jason got me taken care of My Dodge dart was running pretty rough after starting so I brought it to the dealership to see if it was something simple. Jason got me taken care of as soon as I got out of my car in the service lane and got the car back pretty quick. After a short time, the technician, Chris Griffin, came out to show me that it was time to swap out my spark plugs and that it was likely causing my rough running engine. Swapped them out and it seems like the issue is fixed. Have not had the problem occur again since leaving the dealership. Top notch experience. More
Oil change tire rotation Always there and available to cover my needs. Jason takes good care of the customers and everybody else does a fine job also. Thank you Always there and available to cover my needs. Jason takes good care of the customers and everybody else does a fine job also. Thank you More
Best Service Jason went above and beyond. Best customer service I have ever received at the same time at a Dodge Dealership. Jason you deserve a raise . Jason went above and beyond. Best customer service I have ever received at the same time at a Dodge Dealership. Jason you deserve a raise . More
Service Department Jason is very dependable, true to his words. He makes sure my jeep service is quick and done right. He is very friendly and makes sure I am pleased Jason is very dependable, true to his words. He makes sure my jeep service is quick and done right. He is very friendly and makes sure I am pleased with my service. More
Excellent Came in at the last minute to get an oil change was in and out in no time good service and good snacks do not mind going there to get service Came in at the last minute to get an oil change was in and out in no time good service and good snacks do not mind going there to get service More