Deacon Jones Chevrolet of La Grange - Service Center

Took my GMC truck in for an oil change service and inspection. Work was completed in a timely manner. Staff was professional. I'll be going to back. inspection. Work was completed in a timely manner. Staff was professional. I'll be going to back. More

Brought my used 2010 Corvette in perfect condition 3 years after expiration of safety defect recall with only 46,000 mi on the car. They were asked to see why the car was leaking fuel, discovered the re years after expiration of safety defect recall with only 46,000 mi on the car. They were asked to see why the car was leaking fuel, discovered the recall, but misdiagnosed it completely, said it was burnt o-rings and then changed their mind to someone else calling on my behalf and declared it was a burnt injector. My mechanic has to fix it at my own expense, $2,000. GMC should have absorbed this and this dealership got it wrong. Couldn't even correctly diagnose a known documented safety defect. And you would not believe how rude the service manager named Ken was to me! I left three messages got no call back called a fourth time and he told me I did Not leave a message because their answering machine hasn't worked for 2 years, and then mumbled something about calls sometimes being received by a call center and being sent into lala land; in other words they totally knew about the message issue and didn't give a xxxx. I was just shocked at his rudeness, how he talked over me as if he was operating on four cups of coffee at 2:00 in the afternoon when I made my fourth phone call. Come on! Deacon Jones, just go away. You will never see me or my money ever cross the threshold of any Deacon Jones dealership ever again. More

Excellent Service Always The Dan Wise Chevrolet Service Department has become my trusted partner for all of my repair needs. They are fast, friendly and they are above all, H The Dan Wise Chevrolet Service Department has become my trusted partner for all of my repair needs. They are fast, friendly and they are above all, Honest! They will not try to fix anything that is not broken and I have never had them run the "Let's try this and see if it works" game on me. Their engineers know their job and diagnose and repair the correct problem, even if it is not a Chevrolet vehicle. Dan May always gives honest and accurate estimates on both price and time needed for repairs. If you have not tried these folks for your repair needs, then give them a call! More