Deacon Jones Auto Park

Everybody was very professional and easy to understand and work with. Deacon Jones has a excellent team in Smithfield NC. and work with. Deacon Jones has a excellent team in Smithfield NC. More

I arrived at this dealership on time for some warranty work. I waited in there lounge while the work was completed. Excellent service. work. I waited in there lounge while the work was completed. Excellent service. More

They will sale a vehicle then they forget about you I have paid to have my tailgate fixed on my truck when I bought the vehicle I have called numerous times and always get the run around they got my mone have paid to have my tailgate fixed on my truck when I bought the vehicle I have called numerous times and always get the run around they got my money now they could care less More

Found relief from Classic Ford to replace my regulator at 180.00 for labor compared to Deacons 290.00. The door is already tore apart and the replacement part I bought at O'Reilly's is sitting in the front p 180.00 for labor compared to Deacons 290.00. The door is already tore apart and the replacement part I bought at O'Reilly's is sitting in the front passenger seat. Thank you Classic Ford for a job well done. More

Great and friendly staff! Very awesome experience! I will shop at Deacon Jones again! Thanks! will shop at Deacon Jones again! Thanks! More

Never buy ANOTHER vehicle from DJ.SOLD ME A UNSAFE Never buy ANOTHER vehicle from DJ. SOLD ME A UNSAFE VEHICLE FOR TJE ROAD. CARED MORE ABOUT SALES THAN SELLING CUSTOMER A SAFE RELIABLE VEHICLE. Never buy ANOTHER vehicle from DJ. SOLD ME A UNSAFE VEHICLE FOR TJE ROAD. CARED MORE ABOUT SALES THAN SELLING CUSTOMER A SAFE RELIABLE VEHICLE. More

We had an appointment and had to stand a long time waiting for help and the lady we had the appointment with never came to help. The service department need some customer service training. They are no waiting for help and the lady we had the appointment with never came to help. The service department need some customer service training. They are not friendly and I will not go there again. I rather drive to Cary or Raleigh for service. More

Don't talk to them - they'll never leave you alone again! I had a manufacturer's recall repair done there probably 5 years ago, no other repair, service, or inquiry EVER, and they're STILL contacting me - aft I had a manufacturer's recall repair done there probably 5 years ago, no other repair, service, or inquiry EVER, and they're STILL contacting me - after I've told them to stop! Got another mailer this week, called to ask them to not send me more mail, they said they'd add me to their do-not-mail list... and then they called me the next day and left a message about my "new vehicle inquiry". Called AGAIN and said not to call me - they said they added me to their do-not-call list... and called the next day and left a message about "my inquiry". The only way to get them to leave you alone is to not go to them in the first place. More

Service Dept is horrible these days! Paid for balance on two separate occasions, both times steering wheel vibrated. Paid for bumper to bumper service last month - couple weeks later batt Paid for balance on two separate occasions, both times steering wheel vibrated. Paid for bumper to bumper service last month - couple weeks later battery dead. Now my engine light is on, which has never happened before. I finally call Service thinking they would kindly assist me as I explained my situation. I was put in my place, told abrasively "the service was done a month ago WHY didn't I call earlier if I was having problems!?" Was told nothing they did would have caused my car problems! When asked if they could get me in to check my engine light, nope; they're down two techs so next week was the earliest. :( Terrible experience. More