Deacon Jones Auto Park

The service dept never called us back regarding needed repairs to our vehicle; we waited a week, and that's we had to call in for an update repairs to our vehicle; we waited a week, and that's we had to call in for an update More

I had an incredible experience with the staff at Deacon Jones. Douglas Hodges and Cody Dale were on it. They made sure we were able to pick out the car of our choosing as well address our many options and Jones. Douglas Hodges and Cody Dale were on it. They made sure we were able to pick out the car of our choosing as well address our many options and the features we would like. If it didn't have it they were willing to find it. Very courteous and genuine with the level of service provided. The wife was very pleased. Thanks again Douglas and Cody. We'll be back More

Everyone was very professional. We had a great experience with everyone. I would highly recommend them when your are purchasing a vehicle. We had a great experience with everyone. I would highly recommend them when your are purchasing a vehicle. More

Had a little problem with my Avalanche so I talked to Bruce and he took control to have my problem solved. He is very professional and willing to go the extra mile to help. I have always had good experie Bruce and he took control to have my problem solved. He is very professional and willing to go the extra mile to help. I have always had good experiences each time I visit Deacon Jones Team More

Arrived at 9:30 a. m. for 10:00 a.m. appt to have thermostat ($223.92) installed on 2019 Acadia. At 11:40 a.m.told cost over $1000.00 and approximately 2 hrs. labor. Di m. for 10:00 a.m. appt to have thermostat ($223.92) installed on 2019 Acadia. At 11:40 a.m.told cost over $1000.00 and approximately 2 hrs. labor. Did I want it done. At 5:00 p.m. job was completed. Not Happy!! More

2 weeks after my oil change the oil filter came loose and had to go and get more oil and a oil change on a sunday after. called dealership and got bounced around and was told by people on phone that there wa had to go and get more oil and a oil change on a sunday after. called dealership and got bounced around and was told by people on phone that there was nothing they can do for me, 2 days later the service advisor I had for my car and asked for the bill for my oil change and sent pics. still never heard from dealer, the technician never tighten up my filter if I didn't notice it .iall the oil would have drain all out and would require a new engine. still no reply or refund from the service techncians mistake More

Thank you for another great experience at your dealership in Smithfield! Johnathan was an awesome salesman. He greeted me at the front door. I was so impressed with his salesmanship, knowledge, and service. in Smithfield! Johnathan was an awesome salesman. He greeted me at the front door. I was so impressed with his salesmanship, knowledge, and service. He was a fine young man. I also dealt with Tim in the shop. He was awesome, too! There were a few things he took care of there with my jeep. He was so helpful, too. Darnell did all the paperwork and sure was knowledgeable. She explained things to me as she finalized my sale. I give all three of them a 100% rating. 🤗 More

Everybody was very professional and easy to understand and work with. Deacon Jones has a excellent team in Smithfield NC. and work with. Deacon Jones has a excellent team in Smithfield NC. More

I arrived at this dealership on time for some warranty work. I waited in there lounge while the work was completed. Excellent service. work. I waited in there lounge while the work was completed. Excellent service. More

They will sale a vehicle then they forget about you I have paid to have my tailgate fixed on my truck when I bought the vehicle I have called numerous times and always get the run around they got my mone have paid to have my tailgate fixed on my truck when I bought the vehicle I have called numerous times and always get the run around they got my money now they could care less More