Deacon Jones Auto Park

This is my first purchase from Deacon Jones Auto Park, but it will certainly not be my last. I have visited dealerships all over the Raleigh area and found Deacon Jones to be number one. Everyone, from but it will certainly not be my last. I have visited dealerships all over the Raleigh area and found Deacon Jones to be number one. Everyone, from the receptionist to the General Sales Manager, was courteous and represented the company in the best way. I particularly appreciated the "no pressure" approach. I went knowing what I wanted, and they found the vehicle that met my needs. I took a few days to think about it, and then went and worked the deal. The facility was spotless, including the bathrooms. I believe that the dealership operates with the highest regard for the customer and their employees. I have already began to recommend them to my friends and family. Buying a car is a big decision and trust in the company you are dealing with is very important. I appreciate the fact that the company was founded on Christian principles and continues to build on that foundation. A special thanks to my salesperson, Brent Lambert and Neil Lambert, the General Sales Manager. From beginning to end, this was the best experience I have ever had purchasing a vehicle. I would give it a 5-Star rating. More

Deceptive practices. 1. The Advantage Program. This Deceptive practices. 1. The Advantage Program. This $300 "insurance" that I was forced to buy although I decided that I didn't want to purchase i Deceptive practices. 1. The Advantage Program. This $300 "insurance" that I was forced to buy although I decided that I didn't want to purchase it but was told that I had to because it applied to all cars purchased at your dealership. What is really interesting is the way that the purchase documents do not even reference it. 2. The Final Price. I was presented with a document that stated the final price was $29896. Which it evidently was since somehow someone decided that I was making a $1500 down payment. Discovered that little fact when Amy asked me for a check for that amount. Nice subtle number play. And yes, my wife and I did decide to the total price after this but it does show a certain deviousness to the way this company does transactions. 3. The dealer also installed a warped aftermarket bedliner that I had to argue for 30 minutes that it was not suitible and that I wasn't going to pay for it. Evidently they routinely add aftermarket additions that are cheaper and of less quality. I had to call 15 days after they removed it to remind them that they still owed me a refund. More

Repeat Deacon Jones customer! I returned because of the great customer service. Will never hesitate to return. If you want a great experience when purchasing a car, go to deacon jones. great customer service. Will never hesitate to return. If you want a great experience when purchasing a car, go to deacon jones. More

Everyone is very friendly and relaxed. We felt little to no pressure to buy, which is a huge change from other dealerships that we have bought from. no pressure to buy, which is a huge change from other dealerships that we have bought from. More

we are very pleased with our GMC from Deacon Jones, everyone was very helpful, they found just what we were looking the paper work was very quick and smooth. We will would highly recommend Deacon Jones everyone was very helpful, they found just what we were looking the paper work was very quick and smooth. We will would highly recommend Deacon Jones. More

I found the staff extremly friendly and very helpful... I would recommend Deacon Jones to others. They offer a large inventory of auto to choose from and was very patience with me while I looked for the spic would recommend Deacon Jones to others. They offer a large inventory of auto to choose from and was very patience with me while I looked for the spicial car that fit my needs. More

i was very pleased with the service i rec.i would return.the people went out of the way to get me in my new car,i really love it. return.the people went out of the way to get me in my new car,i really love it. More

Every single salesperson was very friendly! Everyone just made you feel right at home! Justin Stewart is an excellent salesman & is very knowledgable of the product he is selling! He is just a grea just made you feel right at home! Justin Stewart is an excellent salesman & is very knowledgable of the product he is selling! He is just a great guy! I think this is the 4th or 5th vehicle we've purchased from Deacon Jones Auto & every experience is always a great one! THANKS for such a friendly staff! They are all great folks! What a pleasure to deal with "THE BEST" ... Haywood & Bonnie B. Outlaw I give the rating of 5 because they really are GREAT ........ More

Jeff and Chris were excellent in helping us with our used purchased of a Chevy Tahoe LTZ. Both went out of their way to help us out. By far, the most pleasant car purchse in the last 20 years! purchased of a Chevy Tahoe LTZ. Both went out of their way to help us out. By far, the most pleasant car purchse in the last 20 years! More

Outstanding dealership. Can't say anything bad about dealership at Deacon Jones. All the staff is super. Have purchased from the dealership in the past dealership at Deacon Jones. All the staff is super. Have purchased from the dealership in the past More