Shottenkirk Ford - Service Center

we are seniors and feel our ford distributor in Indianola Iowa are family. Prosessional and friendly and they know us by name. Iowa are family. Prosessional and friendly and they know us by name. More

Everyone was very professional and understanding even though when they went on a rode with me my truck didn't make the noise that it has been making for 2 months! They checked it over and tightened a few though when they went on a rode with me my truck didn't make the noise that it has been making for 2 months! They checked it over and tightened a few things up and told me if I hear the noise again just stop in and they would look at it again. More

Very good service friendly people. Clean waiting room . Understanding on customers time frame explain process very well Clean waiting room . Understanding on customers time frame explain process very well More

Derek was a salesman that I enjoyed working with. All the other staff that I worked with purchasing my used vehicle were also very helpful as well All the other staff that I worked with purchasing my used vehicle were also very helpful as well More

i TOLD THEM WHAT i NEEDED AND cHRIS WAS VERY HELPFUL TO SEE THAT EVERYTHING WAS TAKEN CARE OF BEFORE i LEFT THE SERVICE BAY. SEE THAT EVERYTHING WAS TAKEN CARE OF BEFORE i LEFT THE SERVICE BAY. More

Very helpful & efficient getting my problem taken care of. Explained my problem & got me in & out as promised. of. Explained my problem & got me in & out as promised. More

Attentive and listens to what you would like done. Friendly, courteous and explains things well. Polite, professional and Friendly, courteous and explains things well. Polite, professional and More

The service department is what keeps me coming back, top tier service, very affordable. A+ tier service, very affordable. A+ More

excellent job on the 2 recalls and replacing my busted mirror. my expectations were exceeded. mirror. my expectations were exceeded. More

Service greeter was friendly and efficient. Service performed in a timely manner in keeping with what the greeter told me. Service performed in a timely manner in keeping with what the greeter told me. More