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Shottenkirk Ford - Service Center

Indianola, IA

4.8
361 Reviews

361 Reviews of Shottenkirk Ford - Service Center

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November 14, 2024

GOOD SERVICE GOOD FACICLITY VER Y HELPFUL SERVICE DEPARTME WORK GOOD TIME IN OUT QUICKLY More

by rpmurray60@HOTMAIL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JOSHUA AYRES
November 13, 2024

The service advisor Rick was very helpful. A very poor design by Ford placing a soft material as a skid plate. Thank you Rick for understanding my frustration. More

by DMH690
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul DeYarman
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2024

A problem from an earlier visit was quickly and efficiently resolved by the service manager. I arrived a bit irritated. I left satisfied and very pleased. More

by JOHNCARLSON48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Crooks
November 12, 2024

Great service-the service manager was extremely helpful. The work was done quickly and correctly. More

by D.HOWELL2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris, Service manager was extremely good to work with.
November 12, 2024

I work with service department. Everything was fine for service except the wife told she could smell oil when driving home. More

by mrhoades56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
November 12, 2024

I appreciate the great customer service he did a great job of explaining what to do More

by DANIELLEBARNES2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know the name who helped me
November 12, 2024

Very good service, they were helpful and informative. They fit me in for additional work they identified needed to be done. More

by SRRIESE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember his name in service.
November 12, 2024

Knowledgeable, courteous, compassionate and offered flexible options. Chris went out of his way to help resolve my problem. More

by NANAAPAULSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
November 11, 2024

So easy to schedule and work with, came right to my home to do a few factor recalls. Thanks More

by ROSEB0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Miller
November 10, 2024

They got me in before my appointment and was out quick awesome job done like always. More

by bobbrennon403
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Crawford
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