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Shottenkirk Ford - Service Center

Indianola, IA

4.8
361 Reviews

361 Reviews of Shottenkirk Ford - Service Center

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November 27, 2024

Quick service, good communication, easy to work with and always willing to answer questions and find answers More

by ALLENJWIESE100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2024

Service was quick and efficient. Identified items that are due for service at the next visit. More

by Matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Miller
November 23, 2024

I took my vehicle in for an oil change. They got me in quickly even though I arrived a little early. Answered any questions I had and asked if I had any questions for them. Such a smooth an More

by Jec8855
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2024

I had my vehicle in for a recall and the appointment was at 8:00 was met and the quoted time was also met and it beat the Ford estimated time. More

by Larryhdsm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
November 23, 2024

The service department was excellent. They told me how long it would take for my oil change, and the amount of time taken to complete the job was accurate. Service advisor was very friend More

by DAKITSIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
November 23, 2024

Friendly and helpful people always happy to guide customers through each question or service issue. More

by CP8516418
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Grimes
November 22, 2024

Great service. Shorter wait than expected. Trusted service for nine years. Will definitely be back More

by ALANDCJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will, Jack
November 22, 2024

Dan and Shawn were friendly and professional. Both kept in contact and let me know when the truck could be picked up. The experience was smooth from start to finish. More

by BRAD_BARTLETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Carpenter
November 21, 2024

The work was done quickly. The employees were friendly and helpful. The experience went smoothly. More

by JLAR0424
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember names
November 19, 2024

Excellent and expedient service! Chris and the team are fantastic, got me in immediately and out again in not time at all. More

by JESSMARIE03
Recommend Dealer
Yes
Employees Worked With
Chris in service
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