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Shottenkirk Ford - Service Center

Indianola, IA

4.7
357 Reviews

357 Reviews of Shottenkirk Ford - Service Center

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December 12, 2024

They didn't fix my problem I don't know if there in a hurry to leave but but when the tire light is on when you drop it off and they say they dunked the tire check the valve stem and they say there is no More

by MATTCLAUDE0612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Idk
December 10, 2024

The service staff are very conscience and explained the details of the services they performed. More

by SAMGILL
Recommend Dealer
Yes
Employees Worked With
Richard Miller
December 10, 2024

They did what was recommended to my ford 150 And returned it to me with report in handb More

by MSGTNICHOLLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ra Shaan Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul DeYarman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Saiz
December 10, 2024

Overcharged for repairs because insurance estimate came in higher then their estimate. Feel it is unjustified to charge higher for the same repairs just because insurance company estimate was higher. Will More

by W7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Collision Center
December 09, 2024

I always have a great experience when I bring my truck in for service. I had to take advantage of the new program pick up and return. Arrived on time and did a great job in completing the service and putting More

by PAPAGUS46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richaard Miller
December 08, 2024

Took months to get the parts. Went ok after they FINALY got the parts. we are talking months. More

by jbahr4347
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
chris
December 07, 2024

Don’t ask me to write a review if the evaluation isn’t enough stop asking for it More

by HEILMAN_JOHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2024

Received prompt and friendly attention as soon as I arrived, I wanted to wait for the repair and was directed to the waiting area and was very surprised at how clean and organized the area was! The rep More

by dknoxjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in the service department
December 06, 2024

Great Service. Chris the service advisor was professional and friendly. I was listened to and he took care of the problem. Definitely recommend them. More

by STOCKERROSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in service
December 06, 2024

Friendly and fast service as usual. I like the ability to make appointments online and the service reminders More

by KDHIGGINS3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ra Shaan Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul DeYarman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Saiz
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