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Shottenkirk Ford - Service Center

Indianola, IA

4.7
356 Reviews

356 Reviews of Shottenkirk Ford - Service Center

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March 23, 2024

Was able to get service done before my scheduled appointment time which I appreciated. Thank you More

by DRBEL8007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2024

Great experience! ! Very knowledgeable. Was very nice and understanding. Treated me with much respect. Thank you More

by tanya121375
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
March 22, 2024

The service staff are excellent. Performed the necessary work on my vehicle and informed and advised on items they recommended to enhance the mechanical functions of my vehicle. More

by JGOEDE1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Grimes
March 22, 2024

Rick Miller has the best customer service! Always willing to help when I call and need service for my truck. More

by ALLI830
Recommend Dealer
Yes
Employees Worked With
Rick Miller
March 22, 2024

Great people at counter and great service. all and all just great clean waiting area. More

by porkyinmilo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
March 22, 2024

visited for 1st service after purchase. Service area ultra clean, staff, very organized, friendly. completed work and back on the road in 1 hr. More

by rogerlandon2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Thorson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Smurthwaite
March 21, 2024

I always take my car here, they are always so helpful and fix the problem the first time, I've never had any problems with them and the staff is always so friendly I highly recommend! More

by rippergercassie16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Krauth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Thorson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2024

The service manager was very friendly and cordial. She explained all of my services in detail. An overall great customer service experience. More

by SAMGILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I did not work with a sales.
March 20, 2024

Waited over 2 hours for my oil change. Get it finished and my bill isn’t ready and the guy is on lunch. Paid for a part they had broken off. More

by WASSONJADA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
March 19, 2024

James was amazing to work with! Work was done in a timely fashion and correctly. More

by CHRISEWOLDSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James S