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Shottenkirk Ford - Service Center

Indianola, IA

4.8
373 Reviews

373 Reviews of Shottenkirk Ford - Service Center

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May 03, 2024

I was kept informed about the progress of the maintenance and recall work It even took less time than they first thought. They even helped me with my Ford Pass points. More

by baughman.nancy1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Grimes
May 02, 2024

Another quick lane performed service on my vehicle. Some items were done incorrectly. James Smurthwarite at DeYarman ford fixed the items free of charge and gave me some service advice. More

by TATHOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Smurthwarite
May 01, 2024

Excellent service; delivered on the timeline promised, had parts in stock, called when the work was completed. More

by jdkinzenbaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Krauth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Thorson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calem Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Crawford, Nate Stupka
May 01, 2024

I was notified on recalls on my son’s car and they said they could send someone out to my house to fix it. I dropped the car off and Bruce was awesome letting me know the process and what else the car need More

by HAWKLYNN1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce in service department
May 01, 2024

Their quick lane service truly is quick. I got right in and had my vehicle serviced. I also appreciate their extended hours and Saturday hours too. More

by lisadahlhauser
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
James Smurthwaite
April 30, 2024

Probable the best service I have ever received from a dealership! I was very impressed!!! More

by MONTANA457
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service adviser.
April 30, 2024

Courteous, timely and professional service on my 2010 F-150. Performed an oil change and flushed both front and rear differentials. More

by EPALMER3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Smurthwaite
April 30, 2024

Everyone was friendly. Got car serviced in a reasonable time. Went over checklist with me at end of work. More

by GRAESERSJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I dont know any names
April 29, 2024

They were able to get my car in right away and got it done fast. Much appreciated. More

by KARLALROBERTSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
April 28, 2024

Quick lane for oil change in and out in less than an hour. Good people More

by VALSE48TH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lady in quick lane
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