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Shottenkirk Ford - Service Center

Indianola, IA

4.7
356 Reviews

356 Reviews of Shottenkirk Ford - Service Center

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December 21, 2024

Very good service friendly people. Clean waiting room . Understanding on customers time frame explain process very well More

by JRJUETT3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Krauth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul DeYarman
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

Derek was a salesman that I enjoyed working with. All the other staff that I worked with purchasing my used vehicle were also very helpful as well More

by rgrbecvar
Recommend Dealer
Yes
Employees Worked With
Colin Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

i TOLD THEM WHAT i NEEDED AND cHRIS WAS VERY HELPFUL TO SEE THAT EVERYTHING WAS TAKEN CARE OF BEFORE i LEFT THE SERVICE BAY. More

by SUN_2010_SHINE
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
CHRIS
December 19, 2024

Very helpful & efficient getting my problem taken care of. Explained my problem & got me in & out as promised. More

by RSTAUFFER28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce & Will in service dept.
December 17, 2024

Attentive and listens to what you would like done. Friendly, courteous and explains things well. Polite, professional and More

by terriekemp
Workmanship
Recommend Dealer
Yes
Employees Worked With
Service person, needed an oil change
December 15, 2024

The service department is what keeps me coming back, top tier service, very affordable. A+ More

by CRUMLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce, James S, Chris, James C
December 14, 2024

excellent job on the 2 recalls and replacing my busted mirror. my expectations were exceeded. More

by BRIAN.BORCHERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Staff and Collison Department
December 13, 2024

Fast, efficient service. Very informative if I had any questions. Quality of care is important to me. More

by MOUTHYRANKIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot my service technician's name :( He was excellent!
December 13, 2024

Service greeter was friendly and efficient. Service performed in a timely manner in keeping with what the greeter told me. More

by NINJABIKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calem Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2024

They didn't fix my problem I don't know if there in a hurry to leave but but when the tire light is on when you drop it off and they say they dunked the tire check the valve stem and they say there is no More

by MATTCLAUDE0612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Idk