Shottenkirk Ford - Service Center

service writer was very helpful. Mechanics were having problems, but all was well in the end Mechanics were having problems, but all was well in the end More

They are always looking out for me had a problem with my tires they completely checked it out and redid it during my oil change for me and took care of me tires they completely checked it out and redid it during my oil change for me and took care of me More

I arrived at 7:00 A. M. for Quick-Lane service without an appointment. They greeted me in the staging area, wrote the service ticket, and showed me to the waiting area tel M. for Quick-Lane service without an appointment. They greeted me in the staging area, wrote the service ticket, and showed me to the waiting area telling me it could be a 2 hour wait, which was acceptable under the circumstances. They came in to tell me the car was ready, reviewed the checklist, completed the payment, and I was out the door in just over one hour. Excellent service! Thank you. More

TAKES CARE OF MY NEEDS. OFFERS NUMBER ONE SERVICE IF YOU HAVE A PROBLEM. WILL LISTEN TO YOU! OFFERS NUMBER ONE SERVICE IF YOU HAVE A PROBLEM. WILL LISTEN TO YOU! More

For my Bronco in for a recall and arranged to have another issue looked and found a solution and will get my vehicle back in to fix another issue looked and found a solution and will get my vehicle back in to fix More

The service was great and friendly but my oil change and tire rotation took three hours on a Monday. tire rotation took three hours on a Monday. More

was not upfront about time for oil change, 5 hours a bit much was nice about tire rotation. much was nice about tire rotation. More

Service department had no idea what was going on. Then they tried to sell me on a part that I did not need for $1600. I was able to get the same part put in for $75. Then they tried to sell me on a part that I did not need for $1600. I was able to get the same part put in for $75. More

Great service, friendly staff, easy to get to. Honest, service department was very thorough. Kept me informed Honest, service department was very thorough. Kept me informed More

Everyone I worked with was very helpful, positive, personal, friendly, salesman Todd, general manager Colin and financial manager Tanner.! I will be sending my friends here to buy their next vehicle! personal, friendly, salesman Todd, general manager Colin and financial manager Tanner.! I will be sending my friends here to buy their next vehicle! Very satisfied! More