Shottenkirk Ford - Service Center

Friendly, they get to know you a d always helpful. Willing and able to go that extra mile for you. Willing and able to go that extra mile for you. More

I wish I had a better experience the third time around but apparently that’s just not in DeYarman’s realm. Service advisors are rude & really hate when you don’t pay for services (as I had a free oil chan but apparently that’s just not in DeYarman’s realm. Service advisors are rude & really hate when you don’t pay for services (as I had a free oil change & tire rotation from the last service I had done since they flat out told me the didn’t bother to take the tires off so they didn’t do a tire rotation because they didn’t feel like it) & they were very irritated when I told them I could find filters cheaper somewhere else & didn’t want to pay them almost $200 to replace some even barely filters. I wish I had better things to say but unfortunately I don’t. This will be my last visit EVER to DeYarman. & that’s on them. More

Great great great excellent exceptional good fantastic wonderful great great great great great greatest great wonderful great great great great great greatest great More

Chris kept us informed and was very knowledgeable. Thank you Deyarman for taking good care of us. Thank you Deyarman for taking good care of us. More

Courteous and efficient I recently had my car in for a recall that was causing my brakes to fail, DeYarman came to get my car, did the recall and didn’t try to upsell me for anything. They even dropped it recall that was causing my brakes to fail, DeYarman came to get my car, did the recall and didn’t try to upsell me for anything. They even dropped it back by my apartment while I was stuck at work. Great service people and very professional! I will use their concierge service again. Special thanks to Chris and Craig Sexton! Thanks again! More

Great service process, caring service department and exceeded my expectations.Chris Grimes was outstanding in listening to my concerns !! exceeded my expectations.Chris Grimes was outstanding in listening to my concerns !! More

very helpful, kind and always easy to get my car into get it worked on. it worked on. More

Wonderful to have this ongoing problem finally resolved after many appointments, parts and deductibles paid. Thank goodness we have the extended warranty to pay for the many parts ordered. No one part was after many appointments, parts and deductibles paid. Thank goodness we have the extended warranty to pay for the many parts ordered. No one part was identified as the issue. Liftgate problem to begin with…. More

They did a good job diagnosing and repairing the A/C problem on our ‘09 Mariner problem on our ‘09 Mariner More

I went in for an oil change. They rotated my nearly new tires without asking me. Not very happy with the service this time. They rotated my nearly new tires without asking me. Not very happy with the service this time. More