Shottenkirk Ford - Service Center

Service department had no idea what was going on. Then they tried to sell me on a part that I did not need for $1600. I was able to get the same part put in for $75. Then they tried to sell me on a part that I did not need for $1600. I was able to get the same part put in for $75. More

Great service, friendly staff, easy to get to. Honest, service department was very thorough. Kept me informed Honest, service department was very thorough. Kept me informed More

Everyone I worked with was very helpful, positive, personal, friendly, salesman Todd, general manager Colin and financial manager Tanner.! I will be sending my friends here to buy their next vehicle! personal, friendly, salesman Todd, general manager Colin and financial manager Tanner.! I will be sending my friends here to buy their next vehicle! Very satisfied! More

Very nice people. They always explain what and why things need done. Appointments are taken before walk ins. Which I think is only fair. They always explain what and why things need done. Appointments are taken before walk ins. Which I think is only fair. More

My wife brought are truck in for an oil change and 7 days later the change oil light came on. The confidence of my oil change has went down tremendously. That being said I hope that this is a one time issue. later the change oil light came on. The confidence of my oil change has went down tremendously. That being said I hope that this is a one time issue. More

In and out in no time , I was early for my appointment but the took my vehicle and had it back to me right away. but the took my vehicle and had it back to me right away. More

Good service but often have a long wait time to get car in . In past threw in a car wash, I miss that. in . In past threw in a car wash, I miss that. More

Good service. Employees were helpful and knowledgeable. Nice, comfortable room to wait in until my car was ready. Employees were helpful and knowledgeable. Nice, comfortable room to wait in until my car was ready. More

Experience at the dealership was good. What’s a little disappointed in how Ford handled the situation but the dealership was a good experience. What’s a little disappointed in how Ford handled the situation but the dealership was a good experience. More

The service manager was great! He helped me through all of the mistakes. There were items fixed on my car that I didn’t know about. I wasn’t given an estimate on paper of what w He helped me through all of the mistakes. There were items fixed on my car that I didn’t know about. I wasn’t given an estimate on paper of what work would be done. Because of that, I wasn’t given the opportunity to approve or not approve work being done. More