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Shottenkirk Ford - Service Center

Indianola, IA

4.7
409 Reviews

409 Reviews of Shottenkirk Ford - Service Center

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August 25, 2024

The service department was excellent in dealing with my recalls. Chris Grimes kept me informed in the progress of the inspection and or replacements. More

by MFR9190
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Grimes
August 25, 2024

I was greeted with a smile and the service was faster than expected. It was a pleasure doing business with you More

by CEROBERTS28
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Chris Grimes
August 23, 2024

Bruce & the tech guy really worked together to find a solution to the problem with my truck More

by ddaqha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce in service
August 22, 2024

They made me aware what I needed for my car, and to bring my car in after 100 miles to have retorqued , was never told this before More

by NADARNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Miller
August 22, 2024

Everyone was kind and helpful. The gal who assisted me explained what would be suggested to be done for maintenance at around 30,000 miles so I wouldn’t be surprised to hear that I More

by NATALIEJHOLCOMB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m not sure of her name
August 19, 2024

Quick service. Very friendly and helpful. Covered everything very thoroughly and was in tune with all of my needs. More

by bradsams22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2024

Very theral on the needs of my car, checking on future visits, and overall very kind and respectful! More

by CHARLENEMMAIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I had a lady with the wuick lane department
August 18, 2024

Not having an appointment for an oil change, they were able to work me in with less than an hour of wait time from start to finish. Fantastic!! More

by BSQR4940
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felicia Kelly
August 17, 2024

My service rep lady was so nice and considerate being that I was there alone with my infant. Helpful and fast! More

by Leah B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2024

Staff was super responsive to helping us to choose the right vehicle to meet our needs. This was followed with same day service and an F- 150 that we are truly enjoying. A special thanks to our salespers More

by glsbaritone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logan
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