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Shottenkirk Ford - Service Center

Indianola, IA

4.8
362 Reviews

362 Reviews of Shottenkirk Ford - Service Center

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August 07, 2024

Wonderful to have this ongoing problem finally resolved after many appointments, parts and deductibles paid. Thank goodness we have the extended warranty to pay for the many parts ordered. No one part was More

by schreiberra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
August 05, 2024

They did a good job diagnosing and repairing the A/C problem on our ‘09 Mariner More

by MIACAT2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
August 04, 2024

Chris Grimes was exceptional in customer service. He is very personable and explained exactly what needed to be done and followed thru. I was also appreciative of the driver who shuttled me to and ba More

by PATTYPATRICK56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Grimes
August 04, 2024

I bring my vehicle to this dealership for oil changes & recently after an auto accident. I appreciate the friendliness of the staff & the communication updates! More

by TIFFANIKCB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn’t purchase a vehicle
August 04, 2024

I went in for an oil change. They rotated my nearly new tires without asking me. Not very happy with the service this time. More

by GRAMMAVICKI7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
August 04, 2024

Great service, advisors are very informative and do very helpful and friendly. Highly recommended DeYarman ford Indianola More

by dprice135
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
U known
August 03, 2024

Logan was helpful and pleasant to work with. This was a company lease from out of state, so processing seemed to bring a few holdups for both sides. Thanks for your help Logan More

by KGKJWILLIAMS
Recommend Dealer
Yes
Employees Worked With
Logan
August 02, 2024

They were very good checking out the issues i had with the vehicle. Very friendly and knowledgeable. More

by janema02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
i cant remember their names
August 01, 2024

Always helpful and pleasant! I've enjoyed working with the entire crew and will definitely be back in the future! More

by chrishess2376
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Krauth
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2024

Been getting my vehicle service from here for 17 years. Always excellent service and great communication. More

by TONZ6243
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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