Shottenkirk Ford - Service Center

Like I said before I appreciate how they will let me know if anything upcoming needs attention and they have always done a great job with me.. if anything upcoming needs attention and they have always done a great job with me.. More

Helpful, knowledgeable. Not pushy. Good to work with. Service department is excellent. Sales people are great Not pushy. Good to work with. Service department is excellent. Sales people are great More

They always do a great job working on my cars . and what I like about you guys is you always tell me when something needs attention that way I can stay on top of it before it gets out hand thank aga and what I like about you guys is you always tell me when something needs attention that way I can stay on top of it before it gets out hand thank again for taking great care of me .. More

Scheduled appointment for an oil change and tire rotation took 1.5 hours. The engine light was on after they handed me the keys. Wheels are out of balance and the steering wheel shakes to holy xxxx. I don took 1.5 hours. The engine light was on after they handed me the keys. Wheels are out of balance and the steering wheel shakes to holy xxxx. I don’t have 3 hrs to wait for a service that should take an hour tops, especially with the service/protection packages that I paid out the xxx for. I’m not happy at all. More

GOOD SERVICE GOOD FACICLITY VER Y HELPFUL SERVICE DEPARTME WORK GOOD TIME IN OUT QUICKLY DEPARTME WORK GOOD TIME IN OUT QUICKLY More

Open to suggestions for improvement. Willing to answer questions, even when being challenged about questionable need replacement results on battery test. Re-testing with longer to do, mo Willing to answer questions, even when being challenged about questionable need replacement results on battery test. Re-testing with longer to do, more sophisticated test process measured battery good. More

Fast, clean, and the most friendly service I have ever experienced. I will definitely be back in the future for more service. experienced. I will definitely be back in the future for more service. More

have dealt with this dealership several times and always received quality service i will continue to deal with them. received quality service i will continue to deal with them. More

The service advisor Rick was very helpful. A very poor design by Ford placing a soft material as a skid plate. Thank you Rick for understanding my frustration. A very poor design by Ford placing a soft material as a skid plate. Thank you Rick for understanding my frustration. More

A problem from an earlier visit was quickly and efficiently resolved by the service manager. I arrived a bit irritated. I left satisfied and very pleased. efficiently resolved by the service manager. I arrived a bit irritated. I left satisfied and very pleased. More