Shottenkirk Ford - Service Center

James S. was always always kind with me over the phone and never impatient or pushy. was always always kind with me over the phone and never impatient or pushy. More

They quickly got us in and out. You shouldn’t require people to write more than they want to. You shouldn’t require people to write more than they want to. More

Good service manager I worked with. Would prefer getting an honest reply of what needs repaired. Took it to my trusted mechanic and there were two things on the list that he was not sur Would prefer getting an honest reply of what needs repaired. Took it to my trusted mechanic and there were two things on the list that he was not sure why they were on there and some that could wait. More

I would like to speak to the location manager. .. It was a very rude and unprofessional interaction with the service department. So much so I will not be looking to this dealership for my next veh .. It was a very rude and unprofessional interaction with the service department. So much so I will not be looking to this dealership for my next vehicle purchase. More

Very courteous and knowledgeable staff. The service staff was great and the waiting area was very comfortable. The service staff was great and the waiting area was very comfortable. More

They do a good job their service department is a bunch of good guys that need more training, but they do make it right when they have a call back good guys that need more training, but they do make it right when they have a call back More

Our experience working with Chris was a refreshing change. He was professional and knowledgeable. The vehicle was ready when he said it would be. change. He was professional and knowledgeable. The vehicle was ready when he said it would be. More

I have always been satisfied with the work and the service personnel. Very professional and friendly. service personnel. Very professional and friendly. More

Getting an appointment was easy and they did a thorough check of my truck and kept me informed! check of my truck and kept me informed! More

Bruce and James take care of my trucks and try to keep my investments in mind Tyler the mechanic is very good investments in mind Tyler the mechanic is very good More