DeVoe Cadillac - Service Center
Naples, FL
121 Reviews of DeVoe Cadillac - Service Center
warranty I bought my car 3 years ago . It was certified. They are still replacing anything like tires batteries etc. at no cost to me. Great service and friend I bought my car 3 years ago . It was certified. They are still replacing anything like tires batteries etc. at no cost to me. Great service and friendly attitude. More
Friendly staff sensitive to needs of the customer. Not only was our service advisor helpful, he explained the probable cause of our symptoms, they went test drove afterward to be sure the. Relative fix Not only was our service advisor helpful, he explained the probable cause of our symptoms, they went test drove afterward to be sure the. Relative fix had helped the problem. We now know the cause of the pulling to the right was a tire issue, that can be mitigated by rotation for a while. We really appreciated the courtesy ride home and later pick up when the car was ready This is why we like DeVoe for both purchase and service. More
On time, professional and clear communications. The service team is excellent and make sure you are pleased when you leave. John Mullens and the other service specialists are great. I highly recomme The service team is excellent and make sure you are pleased when you leave. John Mullens and the other service specialists are great. I highly recommend them. More
Karina was very helpful in getting our car problem fixed We were at DeVoe twice in the last week. Once for an oil change and the second time for check engine light service. They were great in the servic We were at DeVoe twice in the last week. Once for an oil change and the second time for check engine light service. They were great in the service department More
Always the best service Have always received the best service from DeVoe Cadillac Naples. For the past ten plus years have used DeVoe Cadillac Naples to service my Cadillacs. Have always received the best service from DeVoe Cadillac Naples. For the past ten plus years have used DeVoe Cadillac Naples to service my Cadillacs. More
Great Service Experience Always a positive experience. Very efficient and always keep me updated. Jose is an excellent advisor. Always make loaners available and are very c Always a positive experience. Very efficient and always keep me updated. Jose is an excellent advisor. Always make loaners available and are very considerate of your time. More
Perfect! This is a fabulous dealership, and so special that their warmth and excellent service far exceed even the quality of the Cadillacs! A benchmark for de This is a fabulous dealership, and so special that their warmth and excellent service far exceed even the quality of the Cadillacs! A benchmark for dealerships around the country is set at DeVoe. Thanks to all, especially my service advisor Karina and the service manager Steve. Bravo!!! More
Service call. It was a 7500 mile service, change the oil, filter, rotate tires. I had a 10 o'clock appointment, I was told it would take an hour and a half for the It was a 7500 mile service, change the oil, filter, rotate tires. I had a 10 o'clock appointment, I was told it would take an hour and a half for the service. My service advisor name is John Mullins, he was very kind and courteous. One hour and 30 minutes later my car pulled up to the service drive, clean and ready to go. It's very pleasant having the dealership that is concerned about its customers, DeVoe Cadillac seems to be one of the best. Thank you again for your service. Signed Michael Kaluf. More
Loving DeVoe Thank you for your excellent service and prompt attention to our concerns. So now I have to type a few more words to complete this. Done. Thank you for your excellent service and prompt attention to our concerns. So now I have to type a few more words to complete this. Done. More
Battery Replacement Battery died! Called Cadillac Roadside Service and they arrived in 20 minutes and jumped my car. Called Karina Gomez and she tooked me right away. Battery died! Called Cadillac Roadside Service and they arrived in 20 minutes and jumped my car. Called Karina Gomez and she tooked me right away. Great service😊 More