DeVoe Cadillac - Service Center

I bought a 2022 Cadillac XT4 CPO still under warrantee a few weeks ago. I brought it in for service to replace a loose piece of door trim on the rear drivers side door. I was told on April 23 that it would few weeks ago. I brought it in for service to replace a loose piece of door trim on the rear drivers side door. I was told on April 23 that it would take “a few days” to get a replacement part and arrange to have it replaced. It’s May 10 and I’m still waiting to hear back regarding when I can bring it in to have it repaired. I did call earlier this week and my Service Advisor told me it would still be “a couple more days”… BTW, my wife and I LOVE the car and the dealership; we just feel that this minor repair should have been completed in a shorter timeframe. More

This is the most wonderful dealership I have ever had the pleasure of working with! Their fabulous Service Department, and my terrific Advisor Svenja, are above and beyond! On this visit, they evaluated my c pleasure of working with! Their fabulous Service Department, and my terrific Advisor Svenja, are above and beyond! On this visit, they evaluated my car without an appointment and did the necessary repair while I waited! Svenja's generosity and helpful spirit are to be marveled at! Thank you so much for her, DeVoe family!!! More

Pleasant, polite people who answer the phone and schedule service. Service Advisor, John Mullins knowledgeable, very efficient, attentive and helpful. Courtesy driver, Les, very friendly, respectful and re service. Service Advisor, John Mullins knowledgeable, very efficient, attentive and helpful. Courtesy driver, Les, very friendly, respectful and represents Devoe very well. More

Everyone was very courteous during my recent visits. Luke explained repairs and made arrangements for courtesy car while repairs were made. He kept me informed of any issues via text. Finally resolved k Luke explained repairs and made arrangements for courtesy car while repairs were made. He kept me informed of any issues via text. Finally resolved key fob setting issues. Thank you! More

Svanja was polite and courteous. She is an asset to your team! My wife and I appreciate her service. She is an asset to your team! My wife and I appreciate her service. More

It was great. I was taken care of right away when I arrived in informed about different issues my car needed. Luke was very courteous. I was taken care of right away when I arrived in informed about different issues my car needed. Luke was very courteous. More

I had a very pleasant experience. The staff was very accommodating. Service was as expected and very efficient. The staff was very accommodating. Service was as expected and very efficient. More

John Mullins is a big asset to your organization. He has helped me for more than 20 years with the care and service of my vehicle. He has helped me for more than 20 years with the care and service of my vehicle. More

Perfect. No high pressure worked with me to find the exact car I wanted. Buying was easy, financial manager had it accomplished in just a few minutes. No high pressure worked with me to find the exact car I wanted. Buying was easy, financial manager had it accomplished in just a few minutes. More

Excellent customer service and repair work on my vehicle. I totally recommend DeVoe Cadillac service . I totally recommend DeVoe Cadillac service . More