DeVoe Cadillac - Service Center

Service and repair The service people on the desk were very helpful and the mechanics did a great job. My trunk hydraulic cylinders work great now. Thank you. The service people on the desk were very helpful and the mechanics did a great job. My trunk hydraulic cylinders work great now. Thank you. More

I went to the collision center for an estimate for damage After going to the collision center I was told I had to leave the car there and then come back the next day. I was so disappointed that they could n After going to the collision center I was told I had to leave the car there and then come back the next day. I was so disappointed that they could not help me right there but he said they don't work that way. I felt very uncomfortable and did not like his attitude. After dealing with Devoe for 25 or 30 years I thought the whole explanation was without merit. Too bad I felt this way but I do need help in repairing my SRX 2015. I caused the damage myself. All this person wanted was my insurance. and all I wanted was an estimate. I would hope this person is investigated so if you respond I will give you his name. Shirley Daugherty More

Devoe is a good evperience for me. Starting with Karina checking me in..{.she is super!!! } and all the way through the service department I was treated very well and I would recommend Starting with Karina checking me in..{.she is super!!! } and all the way through the service department I was treated very well and I would recommend your dealership in a minute. Even when I lost a key fob the man in service department was so empathetic. I really appreciated that. My husband is disabled and when he has to accompany me for service he is treated most kindly. Thank you for all of the above. More

Lease renewal I took my 2013 SRX in for service and asked to speak to a leasing agent since my car would be coming off lease when I was out of state. Within minute I took my 2013 SRX in for service and asked to speak to a leasing agent since my car would be coming off lease when I was out of state. Within minutes Ron Stickel came to see me and I remembered he was the Leasing Professional I did the 2013 lease with. We talked, and within an hour I decided to purchase a 2015 XTS VSP. Another couple of hours and I drove off with the new XTS. The VSP package and the 410 HP Twin Turbo sold me on this car. Sporty drive and classic interior. The Dealership just moved into their new facility two months ago and it is also spectacular. Thanks Ron --- see you again in the future. More

worst experience very, they left my car out in the rain, tried not to tell me, removing rugs seats ect,, worst experience because they try to hide it from me,,,from some one that has owned 6 caddys, never a tried not to tell me, removing rugs seats ect,, worst experience because they try to hide it from me,,,from some one that has owned 6 caddys, never again.....wouldn't feel this way if you make a mistake :OWN: it!!!! More

I have bought my first Cadillac there and I have been always very pleased with their service and friendliness. I had a few problems with the car in the first weeks and DeVoe Cadillac did their maximum to always very pleased with their service and friendliness. I had a few problems with the car in the first weeks and DeVoe Cadillac did their maximum to solve the problem. I have been dealing with other dealers in the area and can tell Devoe is way over them! More