DeVoe Cadillac - Service Center
Naples, FL
105 Reviews of DeVoe Cadillac - Service Center
John Mullens is an incredible advisor. He is friendly, knowledgeable and advices a customer oriented solution to service needs. Devoe is fortunate to have him on their team. He is friendly, knowledgeable and advices a customer oriented solution to service needs. Devoe is fortunate to have him on their team. More
Service writer was unaware I was there so a LOF took 1. 5 hours. Apparently it was my responsibility to let the SR know I was there. Then he asked if I was ok backing my car out of a space? Did I look too 5 hours. Apparently it was my responsibility to let the SR know I was there. Then he asked if I was ok backing my car out of a space? Did I look too old to get my car backed out or was it an impossible feat for a woman? More
Good experience, friendly and courteous. Service on vehicle completed within duration expected, on schedule and delivered on day promised. Thank you. Service on vehicle completed within duration expected, on schedule and delivered on day promised. Thank you. More
Devoe Service is exceptional. Our service manager John Mullens always exceeds our expectations. Customer Service is second to none! Our service manager John Mullens always exceeds our expectations. Customer Service is second to none! More
Again I am impressed with Devoe Cadillac service department. Everyone I dealt with , Svenja (service advisor), greeter, and loaner car rep was so helpful and professional. The oil change & tire rota department. Everyone I dealt with , Svenja (service advisor), greeter, and loaner car rep was so helpful and professional. The oil change & tire rotation were easy as expected and a problem with the driver's seat was completely fixed under warranty. Thanks for making it a pleasure to deal with Devoe. I would highly recommend this dealership. It is about a 40 minute drive to the dealer but they make it worth it. More
I’ve always had a good experience on getting my car serviced at DeVoe Cadillac. The waiting period is minimal and work is always been done right the first time. Luke, the assistant service manager alwa serviced at DeVoe Cadillac. The waiting period is minimal and work is always been done right the first time. Luke, the assistant service manager always keeps you informed of what’s going on during the service process. More
Friendly service writer, vehicle taken in at the appointed time. Attractive waiting area with refreshments. Vehicle was finished on a timely basis and washed before being return.ed. appointed time. Attractive waiting area with refreshments. Vehicle was finished on a timely basis and washed before being return.ed. More
Service was excellent especially since it was an emergency and not a scheduled service. Only disappointment was I needed to rent my own car since a loaner was not available. emergency and not a scheduled service. Only disappointment was I needed to rent my own car since a loaner was not available. More