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DeVoe Cadillac - Service Center

Naples, FL

4.3
105 Reviews

105 Reviews of DeVoe Cadillac - Service Center

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April 05, 2025

John Mullens is an incredible advisor. He is friendly, knowledgeable and advices a customer oriented solution to service needs. Devoe is fortunate to have him on their team. More

by FHCJULIUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mullens, John
April 05, 2025

Service writer was unaware I was there so a LOF took 1. 5 hours. Apparently it was my responsibility to let the SR know I was there. Then he asked if I was ok backing my car out of a space? Did I look too More

by Vbradburn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
April 04, 2025

Good experience, friendly and courteous. Service on vehicle completed within duration expected, on schedule and delivered on day promised. Thank you. More

by ck2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke
April 04, 2025

Devoe Service is exceptional. Our service manager John Mullens always exceeds our expectations. Customer Service is second to none! More

by racyjay2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Mullens
April 04, 2025

Again I am impressed with Devoe Cadillac service department. Everyone I dealt with , Svenja (service advisor), greeter, and loaner car rep was so helpful and professional. The oil change & tire rota More

by daekoch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Svenja
April 03, 2025

I’ve always had a good experience on getting my car serviced at DeVoe Cadillac. The waiting period is minimal and work is always been done right the first time. Luke, the assistant service manager alwa More

by kennethwoods1012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Allen
April 03, 2025

Great service, the staff was excellent and my car was treated with care and was also finished very fast and washed!! More

by JSAWBUCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian, service writer
April 03, 2025

Friendly service writer, vehicle taken in at the appointed time. Attractive waiting area with refreshments. Vehicle was finished on a timely basis and washed before being return.ed. More

by Al B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Svenja
April 03, 2025

Service was excellent especially since it was an emergency and not a scheduled service. Only disappointment was I needed to rent my own car since a loaner was not available. More

by ANNETTEKAP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
April 03, 2025

Quick and thorough service. I called in the morning and was able to get an appointment that afternoon. More

by BHARRISON5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Svgenja
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