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DeVoe Cadillac - Service Center

Naples, FL

4.5
206 Reviews

206 Reviews of DeVoe Cadillac - Service Center

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June 07, 2025

Luke was very good. He told me what needed to done and done in a timely manner. Very happy with the service department. More

by mj.bucci18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Allen
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Jun 08, 2025 -

DeVoe Cadillac responded

Thank you for sharing your experience! We're glad to hear Luke kept you well-informed and that everything was handled efficiently. It's great to know you're happy with the service department!

June 07, 2025

Prompt and courteous. Took only 45 minutes. Best service and people that I have dealt with at any dealership More

by frankschopler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Bisek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Fitzgerald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Beatty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 08, 2025 -

DeVoe Cadillac responded

Thank you, Frank! We’re honored by your kind words and thrilled to know this was the best service experience you’ve had at any dealership. Our team works hard to provide prompt, respectful care, and it’s great to hear that it came through. We look forward to serving you again!

June 03, 2025

Best service! Best customer service! I love Svenja! Work was performed in a reasonable amount of time. More

by JACKIETOTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Svenja Koenig
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Jun 04, 2025 -

DeVoe Cadillac responded

Thank you so much, Jackie! We're thrilled to hear you received the best service and customer care. Svenja will be so happy to hear your kind words! We appreciate you choosing DeVoe Cadillac.

May 29, 2025

Everyone from start to finish were kind courteous and respectful. Ben my service representative was great, the gentleman that first met me outside upon arrival was so polite and helpful. The young man More

by f_roy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben, service representative
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May 30, 2025 -

DeVoe Cadillac responded

Thank you for the wonderful feedback! We're thrilled to hear that everyone you encountered at DeVoe Cadillac treated you with kindness and respect. We're especially glad Ben and the rest of the team made your visit such a positive experience. We appreciate you taking the time to share this!

May 26, 2025

The staff and service is top notch. John was very helpful and was wonderful with me and my son More

by Syersin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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May 27, 2025 -

DeVoe Cadillac responded

Thank you for your kind words! We’re happy to hear John and the team provided you and your son with top-notch service. We appreciate you choosing DeVoe Cadillac and look forward to serving you again.

May 25, 2025

Great customer service as always at Devon. Loyal customer for many years now. Highly recommend. More

by DANDUPUIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Guthrie
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May 26, 2025 -

DeVoe Cadillac responded

Hello, thank you for your continued loyalty and kind words. I’m happy to hear you consistently receive great customer service at DeVoe Cadillac. We appreciate your recommendation!

May 25, 2025

We had a great experience with our service. Repair was done on time without any mishaps! More

by shaffers2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonard Miller
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May 26, 2025 -

DeVoe Cadillac responded

Hello, thank you for sharing your experience. I’m glad to hear your service went smoothly and the repair was completed on time without any issues.

May 23, 2025

My Cadillac is 15 years old, is in excellent condition, DeVoe is the only caregiver. More

by DABA22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke
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May 24, 2025 -

DeVoe Cadillac responded

Thank you for your loyalty and trust over the years. We're proud to be the sole caregiver for your 15-year-old Cadillac and glad to hear it's still in excellent condition. Here's to many more miles!

May 24, 2025 -

DeVoe Cadillac responded

Thank you so much for your loyalty and kind words! It’s incredible to hear that your Cadillac is still going strong after 15 years, and we’re truly honored to be the trusted team you’ve relied on to keep it in top shape. We look forward to continuing to care for it!

May 23, 2025

As always, I am pleased with DeVoe's customer help (especially John Mullens, Jessica and Roger) and service. this time, more than a routine oil change, several larger issues were discovered and resolv More

by MMILLER55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Mullens and Jessica in service; Roger in loaner dept
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May 24, 2025 -

DeVoe Cadillac responded

Hello, thank you for your continued trust in DeVoe Cadillac. We’re happy John Mullens, Jessica, and Roger provided you with great service. We’re glad we could resolve those issues and that the loaner vehicle helped while your car was being serviced. Looking forward to helping you again!

May 23, 2025

Ben Brewster provided superior customer service and went beyond the normal service experience. Devoe has a true asset to their Service Department with Ben on board! Shout out to the Loaner Vehicle crew for More

by DMUNRO3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Brewster
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May 24, 2025 -

DeVoe Cadillac responded

Thank you for the kind words about Ben Brewster and our loaner team. We're glad to hear Ben went above and beyond and that our staff made your visit a positive one. We truly value your support and look forward to serving you again at DeVoe Cadillac.

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