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DeVoe Cadillac - Service Center

Naples, FL

4.3
100 Reviews

100 Reviews of DeVoe Cadillac - Service Center

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April 03, 2025

Service was excellent especially since it was an emergency and not a scheduled service. Only disappointment was I needed to rent my own car since a loaner was not available. More

by ANNETTEKAP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
April 03, 2025

Quick and thorough service. I called in the morning and was able to get an appointment that afternoon. More

by BHARRISON5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Svgenja
April 03, 2025

I’ve always had a good experience on getting my car serviced at DeVoe Cadillac. The waiting period is minimal and work is always been done right the first time. Luke, the assistant service manager alwa More

by kennethwoods1012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Allen
April 03, 2025

Friendly service writer, vehicle taken in at the appointed time. Attractive waiting area with refreshments. Vehicle was finished on a timely basis and washed before being return.ed. More

by Al B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Svenja
April 03, 2025

Great service, the staff was excellent and my car was treated with care and was also finished very fast and washed!! More

by JSAWBUCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian, service writer
April 02, 2025

Svenja is the BEST. Her customer service is exceptional. Best service person I have ever experienced. More

by crhonack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Svenja Koenig
Apr 03, 2025 -

DeVoe Cadillac responded

Hi, thank you for sharing your experience with DeVoe Cadillac! We’re thrilled to hear that Svenja provided you with exceptional service. We’ll be sure to pass along your kind words to her. We appreciate your business and look forward to serving you again!

April 02, 2025

Service was very efficient. Quick and easy check-in and quick and easy check out. Just frustrated because they didn’t find anything wrong with my automatic breaking system. More

by jmpiccoli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Apr 03, 2025 -

DeVoe Cadillac responded

Hi, thank you for sharing your experience with DeVoe Cadillac! We're glad the service was efficient and that the process was quick and easy. We understand your frustration with the automatic braking system not showing any issues, and we’re here to assist you further if needed. Please let us know if there's anything else we can do to help!

April 02, 2025

You did everything I thought should be done to a car and more. Thanks a lot More

by ian1231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don’t remember her name
Apr 03, 2025 -

DeVoe Cadillac responded

Hi, thank you for your kind words! We're glad to hear that we were able to meet your expectations and go above and beyond. We truly appreciate your business and look forward to assisting you again in the future!

April 01, 2025

Great customer service, my vehicle is always properly fixed and delivered on time as promised. Very friendly, accommodating and easy to work with. More

by GeneNaplesFL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Svenja Koenig
Apr 02, 2025 -

DeVoe Cadillac responded

Hi, Thank you for your kind words! We're thrilled to hear that you're consistently satisfied with our service. We strive to provide timely and reliable repairs, and it's great to know we hit the mark for you. We look forward to working with you again soon!

April 01, 2025

Ben is an excellent representative for DeVoe and Cadillac in particular! Very friendly and communicates info well. An asset to have at DeVoe! More

by naplesdgs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
Apr 02, 2025 -

DeVoe Cadillac responded

Hi, Thank you for your kind words! We're thrilled to hear that Ben provided such excellent service and made your experience at DeVoe Cadillac enjoyable. We truly appreciate your feedback and are proud to have him as part of our team.

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