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DeVoe Cadillac - Service Center

Naples, FL

4.4
147 Reviews

147 Reviews of DeVoe Cadillac - Service Center

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April 24, 2025

I’ve dealt with Devoe Cadillac for many years. I’ve always found their employees to be very client oriented in every way. Their service waiting area is very nice and the available newspaper and More

by BLNOYE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick DiNicola is a great employee, client centered, great follow up and has sold me my last four cars. Five Star Employer for sure.
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Apr 25, 2025 -

DeVoe Cadillac responded

Hello, Thank you for your continued trust in DeVoe Cadillac! We're thrilled to hear that our team has consistently provided you with excellent service over the years. We appreciate your loyalty and look forward to continuing to serve you in the future!

April 24, 2025

Good communication, on time, got the job done. Appreciated the car wash and vacuum as well! Thanks More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben in service
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Apr 25, 2025 -

DeVoe Cadillac responded

Hello Joe, thank you for sharing your experience! We're glad to hear that the communication was clear and the service was on time. It's also great to know you appreciated the car wash and vacuum! We look forward to serving you again in the future.

April 24, 2025

Dwight and Tom were fantastic. Dwight sold me the car, and Tom Henion was fantastic about helping me get up to speed with the options! I will recommend DeVoe to others . More

by CJOHNSON62351
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwight and Tom in used cars
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Apr 25, 2025 -

DeVoe Cadillac responded

Thank you for the kind words! We're so glad to hear Dwight and Tom made your experience a great one. We appreciate your recommendation and look forward to welcoming others you send our way. Thank you for choosing DeVoe Cadillac!

April 24, 2025

Always go to Devoe for my car maintenance. the wait time was as expected and I was kept up dated while I waited. Very satisfied with the service. More

by tara.Allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke
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Apr 25, 2025 -

DeVoe Cadillac responded

Hello Tara, thank you for your continued trust in DeVoe for your car maintenance! We're glad to hear that the wait time met your expectations and that you were kept updated throughout the process. We truly appreciate your feedback and are happy to know you're satisfied with the service!

April 24, 2025

The service writer was great The texting method Iacks personal contact and waste of personal time for pertinent questions. The loaner car people great …. More

by BRUNO400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Call me :this review is a joke
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April 22, 2025

My experiences at DeVoe has always been positive. John Mullens has taken care of me for years. He is professional, knowledgeable, and just as nice as can be to everyone. More

by MAGGIEJUNEWALSH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Mullens
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Apr 23, 2025 -

DeVoe Cadillac responded

Thank you, Maggie! We're grateful for your continued loyalty to DeVoe and appreciate your kind words about John Mullens.

April 20, 2025

Rapid response upon arrival and keeps one informed throughout entire process. All are very polite1 More

by JHANDYNEWS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Bisek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Fitzgerald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Beatty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2025 -

DeVoe Cadillac responded

Hi, Thank you for sharing your positive experience with us! We're thrilled to hear that you had a smooth and efficient visit to DeVoe Cadillac. We appreciate your kind words and look forward to serving you again in the future!

April 20, 2025

Luke is Professional, helpful, friendly. Jordan, our shuttle driver, was fantastic! Dropped us at rgb beach while the car was being serviced! Above and beyond. More

by LINDAALLEN822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Allen
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Apr 20, 2025 -

DeVoe Cadillac responded

Hi Linda, Thank you for sharing your experience! We're thrilled to hear that Luke provided such professional and friendly service, and that Jordan went above and beyond with the shuttle ride. It's great to know you had such a positive experience at DeVoe Cadillac. We appreciate your kind words and look forward to serving you again in the future!

April 20, 2025

I had some issues with my service. I left 4 messages for the service manager and he never called me back. I have owned many Cadillacs and have never had worse service. More

by B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Beatty
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2025 -

DeVoe Cadillac responded

Hi, Thank you for bringing this to our attention. We sincerely apologize for the lack of follow-up and the frustration you’ve experienced with your service. This is certainly not the standard of service we strive for at DeVoe Cadillac. Please feel free to reach out directly to us at your convenience, and we will make this right. We appreciate your continued trust in Cadillac and hope to have the opportunity to regain your confidence.

April 19, 2025

I have used DeVoe service for some time and have never been disappointed . In fact, they exceed my expectations . More

by SUEBURNHAM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Brewster
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Apr 20, 2025 -

DeVoe Cadillac responded

Hello Sue, thank you for your continued trust in DeVoe Cadillac! We're thrilled to hear that we've consistently exceeded your expectations. It's always our goal to provide excellent service, and we're grateful for your loyalty. We look forward to serving you again in the future!

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