DeVoe Cadillac

Stressless! As a retired couple, having spent one of my previous business lives in the retail automotive industry, I was dreading having to replace my wife's Merc As a retired couple, having spent one of my previous business lives in the retail automotive industry, I was dreading having to replace my wife's Mercedes SUV. The dealership experience most often is fraught with peril! Being so prepared, we were extremely surprised when we met Tommy Barnard at DeVoe Buick GMC. After having been to Mercedes, BMW, and several other locations, we found Tommy and the Buick Enclave. Fantastic vehicle, all the right equipment, and a sales process and experience that left us both remarking on the pleasant aspect of the purchase. Tommy and the Business Manager (name escapes me) were both professional, direct, and efficient. In 40 years of buying vehicles, I have never left a Dealership saying much positive about the staff and process. Visit DeVoe and see for yourself. Fantastic people, offering great vehicles, in a professional, knowledgable, and etchical sale sprocess. Kudos to Tommy Barnard, the Business Office, and those who manage and train them all! More

I went to the collision center for an estimate for damage After going to the collision center I was told I had to leave the car there and then come back the next day. I was so disappointed that they could n After going to the collision center I was told I had to leave the car there and then come back the next day. I was so disappointed that they could not help me right there but he said they don't work that way. I felt very uncomfortable and did not like his attitude. After dealing with Devoe for 25 or 30 years I thought the whole explanation was without merit. Too bad I felt this way but I do need help in repairing my SRX 2015. I caused the damage myself. All this person wanted was my insurance. and all I wanted was an estimate. I would hope this person is investigated so if you respond I will give you his name. Shirley Daugherty More

Service and repair The service people on the desk were very helpful and the mechanics did a great job. My trunk hydraulic cylinders work great now. Thank you. The service people on the desk were very helpful and the mechanics did a great job. My trunk hydraulic cylinders work great now. Thank you. More

Great experience I have recently ended my 42 month lease with Devoe and although I have decided not to lease another Cadillac I will be sorry to leave this group. Fro I have recently ended my 42 month lease with Devoe and although I have decided not to lease another Cadillac I will be sorry to leave this group. From sales to service I have had consistently great service on my 2012 SRX. My thanks to Jim Davis who has been my sales contact for 42 months. They were eager to have my repeat business but this time I just wanted a smaller car. Sad to leave them but I enthusiastically recommend them. More

Lease renewal I took my 2013 SRX in for service and asked to speak to a leasing agent since my car would be coming off lease when I was out of state. Within minute I took my 2013 SRX in for service and asked to speak to a leasing agent since my car would be coming off lease when I was out of state. Within minutes Ron Stickel came to see me and I remembered he was the Leasing Professional I did the 2013 lease with. We talked, and within an hour I decided to purchase a 2015 XTS VSP. Another couple of hours and I drove off with the new XTS. The VSP package and the 410 HP Twin Turbo sold me on this car. Sporty drive and classic interior. The Dealership just moved into their new facility two months ago and it is also spectacular. Thanks Ron --- see you again in the future. More

worst experience very, they left my car out in the rain, tried not to tell me, removing rugs seats ect,, worst experience because they try to hide it from me,,,from some one that has owned 6 caddys, never a tried not to tell me, removing rugs seats ect,, worst experience because they try to hide it from me,,,from some one that has owned 6 caddys, never again.....wouldn't feel this way if you make a mistake :OWN: it!!!! More

Purchased a used Cadillac CTS from Mark Bennett. This was my second Cadillac purchased from DeVoe, but my first from Mark. He was a no-pressure salesperson, but he gave me a great price with a minimum of hag my second Cadillac purchased from DeVoe, but my first from Mark. He was a no-pressure salesperson, but he gave me a great price with a minimum of haggling. He was knowledgeable and very efficient in zeroing in on the exact cars that would appeal to us. He was also very speedy in getting the paperwork and details done to our satisfaction. After the sale was completed, he continued to follow up with us in the succeeding days to make sure that every detail of the transaction and car was perfect. I have bought a lot of cars over the years, however this was by far the best experience. I cannot imagine better post-sale treatment of the customer. More

I have bought my first Cadillac there and I have been always very pleased with their service and friendliness. I had a few problems with the car in the first weeks and DeVoe Cadillac did their maximum to always very pleased with their service and friendliness. I had a few problems with the car in the first weeks and DeVoe Cadillac did their maximum to solve the problem. I have been dealing with other dealers in the area and can tell Devoe is way over them! More