DePaula Mazda - Service Center
Albany, NY
499 Reviews of DePaula Mazda - Service Center
I had such a pleasant experience booking an appointment in a timely manner and everyone I dealt with during the service was fantastic in a timely manner and everyone I dealt with during the service was fantastic More
service rep was extremely kind and polite. My car drove like butter after service! The building is clean and comfortable. My car drove like butter after service! The building is clean and comfortable. More
I felt very informed by the staff, they did a great job on my car. They were super friendly too! on my car. They were super friendly too! More
DePaula is my go to Mazda dealer! They are professional, knowledgeable, curious, caring, and go the extra mile to take care of their customers. Every experience, even bad with my car They are professional, knowledgeable, curious, caring, and go the extra mile to take care of their customers. Every experience, even bad with my car has been great, they listen and they truly care of you. And their communication is superb as well. More
I like the video status as well of concise updates on status of part availability and work progress as well follow up was very good status of part availability and work progress as well follow up was very good More
Parts and service employees are very pleasant to speak with and explains everything to you so you understand all aspects with and explains everything to you so you understand all aspects More
Everyone there is pleasant, it’s a very clean place to wait while my car is being serviced. wait while my car is being serviced. More
Fast service easy to schedule love the videos that the mechanic sends great communication. Will definitely be a repeat customer mechanic sends great communication. Will definitely be a repeat customer More
Inspection video was excellent and extremely informative. I was confident I was receiving honest, professional service from mechanic. Always a pleasure dealing with service advisor, Lisa Dugan. Friendly, pr I was confident I was receiving honest, professional service from mechanic. Always a pleasure dealing with service advisor, Lisa Dugan. Friendly, professional, constant communication. Great service experience at DePaula Mazda! More