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DePaula Mazda - Service Center

Albany, NY

4.7
581 Reviews

581 Reviews of DePaula Mazda - Service Center

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January 26, 2023

It's absolutely beautiful! The service gets an A+. The staff went above and beyond. More

by The Best Experience!!!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richie Holton
January 22, 2023

Recently bought a car had engine trouble had to pull four new tires on after driving to Florida and less than 30 days More

by SauerS
Recommend Dealer
No
Employees Worked With
Q in old location very EXCEPTIONAL , Richie Holton
January 21, 2023

New location and waiting area are great! Very modern and comfortable. Service was welcoming and understanding. More

by hockg2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Wylie
January 21, 2023

Ritchie and Matthew did a great job taking car of me and my car. They were knowledgeable and listened to my concerns. They throughly explained what they did and kept me well informed during the repair. I wo More

by da6552
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayson Newell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Cassella, Richie Holton, Matthew Wylie
January 20, 2023

Great staff. So far each experience has been positive. From purchasing my vehicle to getting it serviced. Love the new building! More

by chamlin4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Jenkins - sales, Stephanie Cassella, Jim Sweeney
January 20, 2023

had a wonderful experience. Matthew has the patience of a saint. test drove my car and added additional parts that were needed for safety More

by Jackie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Wylie
January 19, 2023

I was not told about the change of location, but I appreciate that they have moved my vehicle to the new address for service More

by RMT6597
Recommend Dealer
Yes
Employees Worked With
NA
January 17, 2023

The service and customer support well exceeded my expectations. I was taken care of the entire time my car was being repaired and depaula was able to accomodate all of my needs so i didnt experience More

by Anneice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Wylie
January 15, 2023

Prices for parts and service are exorbitant, but service was good. People were professional and helpful. More

by CJMDRUMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zak Ballard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Cassella, Richie Holton, Matthew Wylie, Jim Sweeney
January 15, 2023

Had a great experience. Everyone was friendly and then new place is very nice and has plenty of space. More

by JLSHUHART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Wylie
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