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DePaula Mazda - Service Center

Albany, NY

4.6
499 Reviews

499 Reviews of DePaula Mazda - Service Center

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September 29, 2024

Perfect! They filled my window water complementary which kinda surprised to me. Fast and professional More

by yakaiyao5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2024

Staff are always friendly. My car was ready on time and was priced as quoted. More

by HARTIGM01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2024

The first service went well. I am not sure as to why they removed all four tires for an inspection for a short oil change, as it was not communicated to me what was being done ou More

by LMROSEN22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Crusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2024

The videos sent were very thorough and detailed. Lisa was quick to make contact with me and get approval of the work. Car was ready on time. Brian worked with Bridgestone to help replace my tires. E More

by qcresanti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Lomnicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa
September 19, 2024

Lisa in the service dept was exceptional to deal with. . she kept me fully informed about my vehicle repairs..would definitely recommend your service dept ... More

by vjw12469
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Dugan
September 19, 2024

Great job by the service team. Daniel, the service writer, kept me well-informed throughout the scheduled maintenance. The service tech performed a very thorough and professional j More

by corfam52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2024

Thank you for your perfect inspection. The guidance was very kindly and the waiting space was very comfortable. More

by jun.nagayama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2024

Never had a problem here. Appreciate the videos giving break down on the things on my car. More

by zach.m.porter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa Dugan
September 17, 2024

I would recommend you guys to anybody you guys do very good work and service is fast and your Ginuwine thank you More

by davidlogan3456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2024

Excellent service and great customer support. I’m definitely coming back for all my services and future vehicles. More

by jmonte08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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