DePaula Mazda - Service Center

I went for a tire Rotation and New York State inspection. They sent me a video of the inspection which helped me fix my car. I was able to finish the work and get it inspected again and it passed. They sent me a video of the inspection which helped me fix my car. I was able to finish the work and get it inspected again and it passed. More

You need more help at the front service desk. If guys go to lunch you need at least two people at the desks. Matthew was bombarded ! He did great though ! If guys go to lunch you need at least two people at the desks. Matthew was bombarded ! He did great though ! More

Matt made my process super quick and easy. Didn't make me wait a long time and decided to give me a loaner car as soon as he found out my problem. Didn't make me wait a long time and decided to give me a loaner car as soon as he found out my problem. More

Love the new location and the service provided! ! New friendly and courteous staff. Keep it up! ! New friendly and courteous staff. Keep it up! More

Very helpful and thorough. I’m addition Matt and Jim were friendly. The new building is outstanding. Comfortable. It made the wait easy. I’m addition Matt and Jim were friendly. The new building is outstanding. Comfortable. It made the wait easy. More

The sales and delivery process was actually a pleasure. Everyone that I dealt with was knowledgeable and helpful. And the process was without undue pressure. They helped me get what I wanted, without tr Everyone that I dealt with was knowledgeable and helpful. And the process was without undue pressure. They helped me get what I wanted, without trying to sell anything I didn't need. More

It took a long time to get the special replacement battery, but I was given a new CX5 to drive while I waited. I appreciate regular updates while I waited. battery, but I was given a new CX5 to drive while I waited. I appreciate regular updates while I waited. More

I have had with my mazda app, where the message on my phone told me that the doors were unlocked and open. I got my car back 2 days ago and now the doors do not lock upon getting out of the car?????? phone told me that the doors were unlocked and open. I got my car back 2 days ago and now the doors do not lock upon getting out of the car?????? More

I had an excellent experience at DePaula Mazda! They were courteous, helpful, and the price was reasonable. I will definitely return! They were courteous, helpful, and the price was reasonable. I will definitely return! More

Professional, prompt and courteous. Offered ride to local mall during the recall work which worked well for me Offered ride to local mall during the recall work which worked well for me More