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DePaula Mazda - Service Center

Albany, NY

4.6
457 Reviews

457 Reviews of DePaula Mazda - Service Center

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February 05, 2023

Beautiful new mazda dealership with incredible, friendly and professional staff. Exceptional service at both locations every time! More

by J. Noory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamil Karimi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richie Holton, Matthew Wylie, Jim Sweeney
February 05, 2023

Richie did an excellent job of keeping in touch regarding status of car. Very appreciative of the loaner car - that was unexpected and really helpful. More

by Lisianthus14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richie Holton, Matthew Wylie, Jim Sweeney
February 04, 2023

Once I got to the new facility everything was fine. I didn’t know there was a new location so I went to the old location. I think that someone should have told me they moved when I made an appointment. More

by JOELLEBIRD86
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Wylie
January 30, 2023

Very patient and great service. Jim was kind to drop off while car being serviced More

by SHELLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Cassella, Richie Holton, Matthew Wylie, Jim Sweeney
January 28, 2023

Excellent skills and knowledge! ! Friendly and kind! Matthew is an outstanding employee! Thank you so very much! More

by VROSEBECK0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Wylie
January 26, 2023

Only a routine NY State Inspection. Finished in just a little longer than estimated. Pleasant staff. Very nice waiting area More

by DAVEQUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Cassella, Matthew Wylie
January 26, 2023

It's absolutely beautiful! The service gets an A+. The staff went above and beyond. More

by The Best Experience!!!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richie Holton
January 22, 2023

Recently bought a car had engine trouble had to pull four new tires on after driving to Florida and less than 30 days More

by SauerS
Recommend Dealer
No
Employees Worked With
Q in old location very EXCEPTIONAL , Richie Holton
January 21, 2023

New location and waiting area are great! Very modern and comfortable. Service was welcoming and understanding. More

by hockg2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Wylie
January 21, 2023

Ritchie and Matthew did a great job taking car of me and my car. They were knowledgeable and listened to my concerns. They throughly explained what they did and kept me well informed during the repair. I wo More

by da6552
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayson Newell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Cassella, Richie Holton, Matthew Wylie
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