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DePaula Mazda - Service Center

Albany, NY

4.6
499 Reviews

499 Reviews of DePaula Mazda - Service Center

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October 17, 2024

My service visit went very well. My service advisors kept me informed of my car's service. I enjoyed the free coffee machine while I waited. More

by LIVERIOJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Dugan
October 16, 2024

Tge buying process was quick, easy, and I was done sooner than I expected to be More

by pruess.john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haroon
October 14, 2024

DePaula Mazda puts their customers first. I had gone in a week prior to get an oil change. My car was dropped off at 9am and my oil hadn’t been changed at 1pm as promised. To make the situati More

by Smb0530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Lomnicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2024

The dealership is clean and comfortable. Free coffee while you wait is very nice. The location is also convenient, easy to get into and out of. More

by ablack002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2024

I drove right into the service bay where I was greeted by a service technician he took some information from my vehicle met me at the service desk where we had a conversation about the reason for my visit an More

by bigraider101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2024

Excellent service as I have come to expect. I will continue to depend on them. More

by AsrevNassin
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2024

Service was awesome! I arrived very early for an appointment and they got me in and completed the service fantastically. More

by jmoscovic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2024

My service was done in a timely fashion. And iI was pleased with the results I was even given a loaner car to complete my chores for the day More

by CAROLCAMPANELLA2166
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Arvilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamil Karimi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Brandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Crusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa at the front desk very helpful
October 04, 2024

Depaula was the only dealer who was willing to special order an MX 5 for me The 5 month process could not have been better. Hey we’re patient and I would certainly recommend them to anyone More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Brandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2024

DePaula’s service was very friendly and speedy. Lisa especially was beyond helpful and went above and beyond. More

by fergused
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
There was Lisa, manager. 10 stars
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