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DePaula Mazda - Service Center

Albany, NY

4.6
496 Reviews

498 Reviews of DePaula Mazda - Service Center

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December 07, 2024

I'm always pleased with how I am treated at DePaula Mazda's Service Department. Lisa is so friendly and positive and I appreciate that she recognizes me and acknowledges me as a repeat customer. Daur More

by G1X4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa in Service
December 05, 2024

Very courteous and efficient. Helpful- drove me to nearby store.. Car ready in timely fashion More

by luq704
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2024

They provided efficient and timely service. They provided efficient and timely service. They provided efficient and timely service. More

by dan.lena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daury
November 27, 2024

Brian was very helpful in getting my vehicle repaired. Very professional Thank you for everything More

by tommarois1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Lomnicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2024

DePaula Mazda on Central Ave, had friendly and helpful staff. The store and facilities were great and very clean. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Christopher
November 22, 2024

Everyone was great. They got me and my car situated fast. Kept me up to date on the progress and let me know right away when it was finished. More

by denisonhwc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2024

Service is fine. Getting bomdarded with idiotic survey requests is supremely annoying. If I had a problem, you would have heard about it. More

by scolestony1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zak Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bev Keenan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Miclette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2024

Quick repair service. Great customer service. Love the courtesy shuttle. Reasonable repair cost. Best dealership I have used in years. More

by Nancy M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2024

I arrived was greeted, we went over the scheduled work To be preformed. Signed the paperwork and was out the door 40 minutes later. More

by stevejce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2024

Depaula Mazda Dealership is on point all around from sales, service and technicians on site. 10/10 all day More

by czitzmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Arvilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Bevins
2
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