DePaula Mazda - Service Center

Lisa - and everyone I encountered - was super friendly and helpful. Just a pleasant, efficient experience overall. My only suggestion would be to reduce the number of emails and texts received... reminder and helpful. Just a pleasant, efficient experience overall. My only suggestion would be to reduce the number of emails and texts received... reminders are helpful and surveysare important - but it's a bit much. More

The communication could have been better about the work done. They did not tell me about the extent of the work that was done and I have to return. done. They did not tell me about the extent of the work that was done and I have to return. More

Everything went well. Relatively easy to get appointment for recall fix. When I arrived, both tech and receptionist were right on it, efficient and professionally friend Relatively easy to get appointment for recall fix. When I arrived, both tech and receptionist were right on it, efficient and professionally friendly. A good experience overall. More

The process was easy and seamless. They explained everything and made sure to update as they went. They explained everything and made sure to update as they went. More

The staff is friendly, accountable, and supportive. They answered all my questions and my car was ready before I expected it. They answered all my questions and my car was ready before I expected it. More

The overall experience was exceptional, from the initial greetings to the return of my key!! greetings to the return of my key!! More

As a first time car owner, I don’t know anything about cars and all the staff are very accommodating and helpful. Answered all my questions and walked me through my first car service. Special mention to J cars and all the staff are very accommodating and helpful. Answered all my questions and walked me through my first car service. Special mention to Jeff! More

Brian conveniently assisted me with a recall and update. Quick polite professional and a clean car (washed off that road salt!). Thank you! Quick polite professional and a clean car (washed off that road salt!). Thank you! More

Very professional and efficient! The service agent was able to reset my tire pressure gauge in a timely manner. The service agent was able to reset my tire pressure gauge in a timely manner. More

The staff are always kind and professional whenever I need to go to the service center need to go to the service center More