
DePaula Mazda
Albany, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 864 reviews
Everyone that I encountered was very nice. We didn’t need to wait long to be helped. Matt was great! He made the process of buying the car very easy. Matt, Todd, and Jamil were all extremely h We didn’t need to wait long to be helped. Matt was great! He made the process of buying the car very easy. Matt, Todd, and Jamil were all extremely helpful with the entire process! More
Mazda staff are helpful and friendly Would not go to other places because parts are not aftermarket. other places because parts are not aftermarket. More
We had a great experience at the depaula mazda . the sales lady, lauren byers was very knowledgeable and explained everything sometimes more than once. I would definitely recommend the depaula dealer the sales lady, lauren byers was very knowledgeable and explained everything sometimes more than once. I would definitely recommend the depaula dealership.Today was a great experience. More
Friendly customer service and excellent communication. Service was finished in a timely manner with no issues Service was finished in a timely manner with no issues More
Great service! Friendly, fast, very accommodating! Very pleased with the shuttle service! Thank you so much! Friendly, fast, very accommodating! Very pleased with the shuttle service! Thank you so much! More
Fast, Friendly. Work was done well and quickly. Will return for future services. Staff was excellent Work was done well and quickly. Will return for future services. Staff was excellent More
Really friendly service. There was a video with a complete walk through with description of my vehicle from front to back. Suggested what was needed to be done and nothing wa There was a video with a complete walk through with description of my vehicle from front to back. Suggested what was needed to be done and nothing was pushed on you. I was in and out within an hour! Great communication with text updates. Over a great experience. More
Lisa - and everyone I encountered - was super friendly and helpful. Just a pleasant, efficient experience overall. My only suggestion would be to reduce the number of emails and texts received... reminder and helpful. Just a pleasant, efficient experience overall. My only suggestion would be to reduce the number of emails and texts received... reminders are helpful and surveysare important - but it's a bit much. More
If I could give a 15 out of 10 to Todd, I would. His thorough knowledge of the cars & brand and customer service skills were beyond excellent, especially compared to the skills of staff at other dea His thorough knowledge of the cars & brand and customer service skills were beyond excellent, especially compared to the skills of staff at other dealerships I went to see about purchasing other brand vehicles. I was incredibly impressed with Todd as a top notch sales & customer service professional. I also received excellent customer service from Jamil, the service manager. All around, I received outstanding customer service from the staff at DePaula Mazda. More