DePaula Ford - Service Center

You guys did a terrible and embarrassing job fixing my truck. Missing bolts, broken plastic still, bent support brackets, head light hanging out if the bumper and cigarette buts in the grill. truck. Missing bolts, broken plastic still, bent support brackets, head light hanging out if the bumper and cigarette buts in the grill. More

DePaula service center is easy to work with and pleasant to deal with. I have recommended them to my whole family. to deal with. I have recommended them to my whole family. More

I was very pleased with the service I received at Depaula Ford. Great service from Luis as always. The work was completed in a timely manner and very satisfied with the work completed. Ford. Great service from Luis as always. The work was completed in a timely manner and very satisfied with the work completed. More

Really good service. Vehicle ready when promised. Work done was great and I’m very satisfied. Vehicle ready when promised. Work done was great and I’m very satisfied. More

The personnel at DePaula Ford are very professional and they are willing to take the extra steps to find the new ford vehicle which you are looking to purchase from them. If the vehicle is not on their lot they are willing to take the extra steps to find the new ford vehicle which you are looking to purchase from them. If the vehicle is not on their lot at the dealership. They are willing to take the extra step and time to search for the make, model and color you would like to purchase. More

Very accommodating Went the extra distance for a noncustomer for warranty work. You're very welcome noncustomer for warranty work. You're very welcome More

I was a little upset when I dropped my car off for inspection. I was waiting in waiting room and I heard writer tell guy that my car was there for inspection and I just got new tires and my son and hi inspection. I was waiting in waiting room and I heard writer tell guy that my car was there for inspection and I just got new tires and my son and his friend put on new brakes. The man rudely said yeah but we're they done right??? I of course spoke loudly and said of course they were done right! Im sorry but That really upset me. More

Very quick and easy to talk to. Very good experience Service was great Thank you Very good experience Service was great Thank you More

Very quick and easy to talk to. Very good experience Service was great Thank you Very good experience Service was great Thank you More

Other than Lenny, absolutely horrible service department. Two weeks to do a 2 hour repair, and a loaner vehicle wasn't available until 4 hours before the work was done. Lenny was the only one providing regul Two weeks to do a 2 hour repair, and a loaner vehicle wasn't available until 4 hours before the work was done. Lenny was the only one providing regular updates, once he went on vacation updates stopped and I had to initiate all calls. More