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DePaula Ford - Service Center

Albany, NY

4.5
2,473 Reviews

2,473 Reviews of DePaula Ford - Service Center

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August 02, 2019

Service I had great service. I went into the service department to get my battery checked, and they too, care of it right away. They also informed me of a re More

by Heidi2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenny
April 16, 2018

Outstanding Sales Experience Mike Moolick made what is typically a stressful, highly pressured experience a welcomed relief. My wife and I purchased our new Mazda CX-3 in November More

by DiSpence8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Moolick
Apr 18, 2018 -

DePaula Ford responded

Hi there! Thank you so much for sharing your story, and for the recommendation of our sales team! It's great to hear you had such a wonderful experience with Mike purchasing your new CX-3, and that we were also able to help you when it came time to get it serviced. We truly appreciate your business, and hope to continue to earn it for years to come!

December 18, 2017

David Grinko is the best service person anyone could want. David Grinko at DePaula Ford is knowledgeable, helpful, polite and gets the job done in a timely fashion! My many thanks to David!!I I know I can alwa More

by Eluzabeth1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Grinko
Feb 21, 2018 -

DePaula Ford responded

Hi Elizabeth! Thank you for taking the time to share your recent service experience with us! I'm thrilled David and our service team were able to get you in and out in a timely manner. We truly appreciate your business, and look forward to your next visit at DePaula!

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