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DePaula Ford - Service Center

Albany, NY

4.6
2,766 Reviews

2,766 Reviews of DePaula Ford - Service Center

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June 28, 2025

Good service and good people of dealer Luis corea is the best person nice service More

by pvicente31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Dwyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Farnam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Correa
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2025

As always Lenny was great to work with. He's always friendly, helpful, and professional. Service on my car was done in a timely manner More

by KIM Y
Recommend Dealer
Yes
Employees Worked With
Lenny Farnam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lenny Farnam
June 26, 2025

I love this place! ! I deal with Josh Halse to purchase my vehicles and We go to Lenny for service!!! Simply the best!!! More

by magstermuf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Qasim Dawood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Farnam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Halse
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2025

We go to depaula ford and we love it there. Josh Halse is our salesman and we go to Lenny for service. Simply the best!!! More

by magstermuf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Qasim Dawood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Farnam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Halse
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2025

These guys are crap. They have no interest in you or even fulfilling what you ordered. They are sleazy old school car salesmen. To make it worse, they correct one exterio More

by Ford truck guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Haroon Matin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua
June 25, 2025

Always professional and communicate expected time of completion. Once completed Lenny discussed the service and their findings! More

by RedSox2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayson Newell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Qasim Dawood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dwyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Farnam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Halse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Correa
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2025

I had my truck in for service and everything went very smoothly despite being under a major reconstruction. The staff was very professional and courteous especially Luis! More

by J.JONES2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Correa
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2025

Lenny has always been their for me makes me feel very comfortable and the dealership is close to home and provides great service More

by robo1825
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Qasim Dawood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Farnam
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2025

Had my truck in for service, and it was a great experience! Lenny and the team were very helpful. More

by ABLE1205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lenny Farnam
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2025

I always chose this dealer over metro ford they just do better work I prefer Chance over anyone else though to take the best care of my F-150 More

by CARTERDROUIN11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lenny Farnam
3.0
This rating includes all reviews, with more weight given to recent reviews.
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