DePaula Ford - Service Center

Lenny did a great job keeping me in the loop about my repair,every step of the way. The repair was done when promised, awesome. repair,every step of the way. The repair was done when promised, awesome. More

When I received my car back the plastic pieces weren’t clipped together, some of the plastic pieces I was able to clip back ok but the other by the door frames I couldn’t. Kinda disappointed because I did clipped together, some of the plastic pieces I was able to clip back ok but the other by the door frames I couldn’t. Kinda disappointed because I didn’t receive the same way I dropped it off but I’m not really the type of person to go back and force anyone to do anything. I understand it was a recall but it would’ve been nice to not have to struggle to put the plastic pieces for the door back. The passenger and the back two door plastic pieces still isn’t clipped on fully because it was too difficult for me. More

Kudos to Reese and Ken who kept me informed whenever I had questions. Many thank to you both. had questions. Many thank to you both. More

I have to thank Luis and Matt in the Service Department and Chris in the Parts Department for helping me out with the repair on my vehicle. and Chris in the Parts Department for helping me out with the repair on my vehicle. More

Always a great experience at DePaula Ford. Thanks to Lenny and the rest of the service team for always taking care of me and my Bronco! Thanks to Lenny and the rest of the service team for always taking care of me and my Bronco! More

Oil change and check rear inside tire on my 2019 Jayco class c motor home for Just needed a new valve stem. Great job class c motor home for Just needed a new valve stem. Great job More

Received car back not fixed and now it has multiple problems. Terrible communication and took 2 months to fix my car with no communication. This place should be closed. problems. Terrible communication and took 2 months to fix my car with no communication. This place should be closed. More

Luis was excellent. Explained to me what my car needed saving me a couple of hundred dollars that I definitely can not spare at this moment. Everyone was very welcomin Explained to me what my car needed saving me a couple of hundred dollars that I definitely can not spare at this moment. Everyone was very welcoming and I 100% feel like they cared. Thank you Luis and the other gentlemen that work right along side. More

Service was professional. People were courteous. Only suggestion. When you make an appointment and you are told an hour to an hour 15, you should not be there a little over 2 People were courteous. Only suggestion. When you make an appointment and you are told an hour to an hour 15, you should not be there a little over 2 hours More

Luis was able to get my car in for service right away which I really appreciate. He does a great job. which I really appreciate. He does a great job. More