DePaula Chevrolet - Service Center

service review The service department was great.the personnel were very helpful with the set up of the appointment to the follow through.i would definitely take my v The service department was great.the personnel were very helpful with the set up of the appointment to the follow through.i would definitely take my vehicle there for work again. More

I highly recommend DePaula and Marvus! Although I am thrilled with my car and most, my last service call I question. Have been told rust removal from rosters is not needed and was charged Although I am thrilled with my car and most, my last service call I question. Have been told rust removal from rosters is not needed and was charged for. Other than that 5 stars! More

Outstanding professionalism! I have never, in my adult life, been treated with greater respect and professionalism than I have during my recent interaction with DePaula Chevrolet I have never, in my adult life, been treated with greater respect and professionalism than I have during my recent interaction with DePaula Chevrolet - Service Department. From the initial and subsequent telephone calls to the two visits I had to make for a GM covered warranty (two visits instead of one was my fault), this place just startled and amazed me on how good they are, how patient, friendly, professional, concerned and accommodating. Folks, I'm sold on this dealership. Management is doing it right and they have top notch staff. I even visited the sales floor and found zero pressure, just tons of honest feedback and good information. They have my business from now on. And mind you, I hate going to dealerships. I've had so many horrible experiences that going to a dealership, for me, is like having to go to the dentist for surgery. Not any more. Thank you, Marc Rosebeck! Thank you, Tom Restino! I'm xxxx impressed! More

Corvette Tech Kevin McDevitt--EXCELLENT! Kevin McDevitt/Corvette Tech = Excellence Listens to concerns. Today had Mobil 1 Oil Change, NYS Insp. and a TSB for creaky roof repair. Always an Kevin McDevitt/Corvette Tech = Excellence Listens to concerns. Today had Mobil 1 Oil Change, NYS Insp. and a TSB for creaky roof repair. Always an excellent job and attention to detail. Would recommend Kevin for ANY Corvette service work. Thanks! More

Service I highly recommend DePaula Service, they are very fast and Mark as a service representative is highly professional and knowledgeable - service took l I highly recommend DePaula Service, they are very fast and Mark as a service representative is highly professional and knowledgeable - service took less than an hour - and they washed my car too! Thanks again Mark! More

Service Dept I had a great experience at the dealership they were able to help me where I needed to go and they also that the work done by the promised time. I alw I had a great experience at the dealership they were able to help me where I needed to go and they also that the work done by the promised time. I always have a great experience when I go to have my work done and they make me feel like family. More

Service department gem I have had the good fortune of dealing with Andrew Kuhn on the last two trips to the DePaula service department. Andrew goes out of his way to greet e I have had the good fortune of dealing with Andrew Kuhn on the last two trips to the DePaula service department. Andrew goes out of his way to greet each customer in a friendly and respectful way. I witnessed him shaking the hand of the customer in front of me and thanking him for serving our country upon learning that he was in the military . He assured me that he was not ignoring me as I waited my turn. Andrew was able to listen effectively to my concerns and quickly make arrangements to address the issues with no inconvenience to me. I have two sons of my own about Andrews age and I hope that they treat their customers with the same respect and concern. DePaula is lucky to have Andrew as an employee. He is a gem. More

Years of Great Serivce My service advisor is Marc Rosebeck, is outstanding and looks out for me in everyway. He has taken care of me for several years and is the primary rea My service advisor is Marc Rosebeck, is outstanding and looks out for me in everyway. He has taken care of me for several years and is the primary reason why I return every time to DePaula'. He tells me what I need and even more important, what I don't. Consequently, I have been a loyal customer and have recommended service at DePaul'a to my friends and co-workers. I can always depend on getting a ride to and from home or work. In summary, I give five stars to DePaul and its staff, especially for Marc Rosebeck who always looks out for me.- R Bootman. More

Perfection! I have bought 4 cars from Depaula over the years. Their sales department is wonderful. My salesman has been there for years and George treats me like I have bought 4 cars from Depaula over the years. Their sales department is wonderful. My salesman has been there for years and George treats me like family. So outgoing and willing to please me. They go out of their way to make sure your happy! The service department is what sets DePaula apart. It truly is too notch! It is one of the reasons I will not go anywhere else! Mark my service advisor goes above and beyond every time! Tom is just great also. They both have helped me with any issues I have and always make me feel important to them. Not just another customer but important! I highly recommend DePaula Chevy. Their sales and service departments are just perfect! You will not find another dealership who will treat you as good as Depaula does! More

Outstanding Although I have a Buick Lacrosse, I always take my car for service to DePaula's. First of all my service advisor, Mark Rosebeck, is outstanding in eve Although I have a Buick Lacrosse, I always take my car for service to DePaula's. First of all my service advisor, Mark Rosebeck, is outstanding in everyway. He has taken care of me for years and is the primary reason I return time and time again to DePaula'. His advice has been dependable and invaluable. He tells me what I need and even more important, what I don't need at that time. Consequently, I have been a loyal customer and have recommended service at DePaul'a to my friends and co-workers regardless of the make of car. I can always depend on getting a ride to and from work, mostly from Erin who friendly disposition brightens up the beginning and ending of my workday. In summary, I give five stars to DePaul and its staff. - David Rosenblum More