
DePaula Chevrolet
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
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Volvo Service Dropped my car off for service last week (had a weird sputtering issue when braking) and didn't wait at all for someone to help. I was actually shocke Dropped my car off for service last week (had a weird sputtering issue when braking) and didn't wait at all for someone to help. I was actually shocked how quickly I was tended to. I don't know that much about cars and the guy there was super nice and helpful and talked me thru what he thought was wrong, how they would fix the problem, and how long it would take. The car was fixed a day earlier than expected and all seems to be good since picking it up. Would definitely recommend this place. More
Woukdnt go anywhere else! No reason to go anywhere else! Excellent sales team and friendly atmosphere from the minute you walk in the door!I would use DePaula again! No reason to go anywhere else! Excellent sales team and friendly atmosphere from the minute you walk in the door!I would use DePaula again! More
Thanks for the experience It was time to trade in my H3 since it was finally just about paid off and my extended coverages were about to expire. So I gave the guys at DePaula It was time to trade in my H3 since it was finally just about paid off and my extended coverages were about to expire. So I gave the guys at DePaula the chance to earn my business after doing some research online. I thought I wanted a Equinox but after learning more about the vehicle at the store and the test drive I saw a new 2014 Silverado Crew Cab 4WD LTZ Z71 in Black loaded coming into their service area. My son said ... WoooW. Needless to say they made the numbers work out on my trade and a great lease. It was nice to be given a clear explaination of what I needed to do which wasn't much since so much was done by them that day that I was able to drive home with my kids that day. Thanks again and I will be back for my free first oil change on them and GM services. More
Excellent Customer Service I recently purchased a 2014 equinox from DePaula. They very helpful from beginning to end. I was even able to take same day delivery! Thanks I recently purchased a 2014 equinox from DePaula. They very helpful from beginning to end. I was even able to take same day delivery! Thanks More
Chevy Equinox I recently purchased a 2014 Chevrolet Equinox from a salesman at Depaula named George Polino. He was extremely professional and personable. I felt c I recently purchased a 2014 Chevrolet Equinox from a salesman at Depaula named George Polino. He was extremely professional and personable. I felt completely comfortable with everything he explained to me and trusted that he did everything he could to provide me with exactly what I needed and wanted within my price point. George and his managers, Mike, Keith and Paul, were excellent representatives of the company and I would not go anywhere else to purchase a vehicle. I will be calling George in a couple of years for a trade! More
DANIE4812@HOTMAIL.COM Always exceptional sales and service. The staff are always friendly and courteous. Best dealership in the capital area.I have purchased my last 7 vech Always exceptional sales and service. The staff are always friendly and courteous. Best dealership in the capital area.I have purchased my last 7 vechicles at DePaula Chevrolet and would never purchase a vehicle anywhere else because they go out of their to satisfy their customers. More
A Wonderful Dealership Working with Paul at DePaula was a wonderful experience. He set me up with a fantastic 3 year lease on a brand new Chevy Cruze and I love the car so m Working with Paul at DePaula was a wonderful experience. He set me up with a fantastic 3 year lease on a brand new Chevy Cruze and I love the car so much! I left feeling confident that I was given the best deal I could have gotten and I would highly recommend this dealership to my friends and family. The staff are knowledgeable and friendly and my car is absolutely wonderful. I get frequent correspondence from the dealership on the maintenance on my vehicle, and while I luckily haven't needed it yet, they have made themselves and their services very available should anything happen to my car. Five stars! More
First off my salesman was Joe Tomaselli, he was a great guy and I bought the vehicle I was looking at. ( 2007 Chevy Silverado Z71) very nice vehicle. I believe I purchased the vehicle on Tuesday April 16th guy and I bought the vehicle I was looking at. ( 2007 Chevy Silverado Z71) very nice vehicle. I believe I purchased the vehicle on Tuesday April 16th for my younger son who was with me. Delievery date was on Thursday April 18th at 1:30 in the afternoon. I told my son all the way up, wait til you see this truck today, all detailed upand looking nice, he was excited to get there to pickup his new truck. We pulled in and I was shocked to find that the truck was filthy dirty, I mentioned this to the finance person who was having me sign all the paperwork and he suggested that they detail the vehicle now. Living 60-65 miles from DePaula's it just wasnt fessable to have it done now, i mean they only had a day and a half to get it ready. I finish with the paperwork and my salesman hands me the keys along with (1 entry fob) I inquired with him if they had the other one and he said "let me check". So he asks whoever the other gentlemen was and I heard him say " HE GOT A GOOD ENOUGH DEAL, THERES NO OTHER FOB" I couldnt believe what I just heard. That was the final straw, I couldnt wait to get out of there. So my son and I exited the dealership, got in the truck, started it up only to find we had just less than a 1/4 tank of gasoline. So of course I questioned my salesman and he stated " due to the price of gasoline thats all the gas you get with a used vehicle" Unbelievable, it just kept getting worse, I said to the saleman, thats not enough to even get home. So right across the street from the dealership there's a Hess Mart and we put $50 in it, this was after paying $20,000 for the truck. I emailed them about my dissatisfaction about everything and they had one of their employees call me and promise that they were going to make it all right by sending me out in the mail (the next morning) a gas card, free oil changes and some car wash passes. Well today is the last day of April and still nothing. Hence the low grades for this dealership, not only will I NEVER buy a vehicle from them again, I will NEVER recommend them to anyone. More
Recently took my 2005 Hummer for gas smell was told tank is rotted leakin fuel lines rusted. Well tanks plastic, they quoted me almost 3000. to fix. Got truck home and can fix for about 400. worth of parts. is rotted leakin fuel lines rusted. Well tanks plastic, they quoted me almost 3000. to fix. Got truck home and can fix for about 400. worth of parts. Would not recommend this dealership for anything. More