
DePaula Chevrolet
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
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Service Appointment I have never dealt with a dealer that is so professional and go out of their way to make sure that everything is done right on your car. From the m I have never dealt with a dealer that is so professional and go out of their way to make sure that everything is done right on your car. From the moment you make the appointment to the time you pick up your car, they stay in communication with you to keep you informed about the status of your car. I constantly recommend DePaula Chevrolet to my friends and will continue to do so. More
I really liked the dealership .i told the sail man what I would like and that's what I got there was no bull . Dennis was great with me and my wife . .i told the sail man what I would like and that's what I got there was no bull . Dennis was great with me and my wife . More
Didn't expect this from a domestic dealer Had made an appt. with the svc dept, a pleasant woman name Shannon, she set me up with Marc on the Gold Team, I felt like royalty right away from the Had made an appt. with the svc dept, a pleasant woman name Shannon, she set me up with Marc on the Gold Team, I felt like royalty right away from the moment i booked a service for a safety recall. Not purchasing my vehicle at Depaula Chevrolet I was nervous about coming in and what type of svc to expect. I pulled up to the garage,the door came open right away. I was greeted by a young man whom later I learned CJ, he directed me to pull my car into the repair shop, he smiled all the while, as I reached for the door handle to open the car, CJ, had ahold of it already and said "good morning", what a relief in this day and age. So my hands full of papers to grade that morning,he offered to help me. I as directed to Marc the service person I was set up with for the recall I needed done. Marc greeted me promptly as I entered the office. He had the service order already pre-written, he reiterated the recall needed and asked if i needed anything else, I responded and said no thank you. He said great, may I have a service technician perform a free courtesy inspection of the vehicle, I said by all means please. I know 4 th grade children and nothing about cars. I was told service would take 45 minutes. Marc walked me to the lounge area, offered me a coffee, i had a coffee, graded some papers, and in 35 minutes, Marc came in and said my car was completed, he walked to me the svc area, there was my filthy white Traverse, freshly washed, and guess what, CJ hand drying it. It's not even 8am, and these great people shine with bright enthusiasm, and it was a Monday. So Marc gave me my invoice and a copy of the check he had done for me with no issues to report. On the dashboard of car, a thank you for allowing us to serve me, signed by Marc. I exited the dealer with complete confidence and utter amazement. Highly recommend this Dealer.Just go in for a tour and watch how it works, other dealers and some within minutes that i've been less pleased with ,should spend an hour or two and see how the customer experience at Depaula is . More
pleasent experience working with Andrew Kuhn I had my car in the shop to have some work done. I was greeted by Andrew. He was very welcoming and made my time at DePaula very pleasant. I was worri I had my car in the shop to have some work done. I was greeted by Andrew. He was very welcoming and made my time at DePaula very pleasant. I was worried about how much it was going to cost. He reassured me that I would not be told things I did not need to have done, nor would I be over charged. I look forward to working with Andrew next time I bring my car in for service. Thanks again Andrew!! More
Great Experience I have purchased several vehicles over the years from different dealers and Depaula is by far one of the best experiences I have had purchasing a vehi I have purchased several vehicles over the years from different dealers and Depaula is by far one of the best experiences I have had purchasing a vehicle. No non sense! More
I HATE car shopping I have always driven a 4dr Chevy, shopped around other makes and dealers. I just stopped in at DePaula Chevrolet to look at the interior of an Equino I have always driven a 4dr Chevy, shopped around other makes and dealers. I just stopped in at DePaula Chevrolet to look at the interior of an Equinox, I wasn't even going to talk to anybody, Damien Dedonatis approached me in the lot (on a nasty cold windy day no less) and just started chatting... no pressure, no bull, had me cracking up, picked up my new (certified used) decked out Traverse that night. He is entertaining, funny, but takes his business serious and makes you feel like he has your back. No buyers remorse or regrets here, I LOVE my SUV, I still hate car shopping, but Damien made it much more pleasant. More
fast service I test drive my car last week and decided to buy it 4 days later, Marcus was helpful, everything went fast and smoothly. It was nice experience I test drive my car last week and decided to buy it 4 days later, Marcus was helpful, everything went fast and smoothly. It was nice experience More
I bought two cars My salesman Damien Dedonatis was awesome I have told a lot of friends about him. And he will work to get the best deal possible. My salesman Damien Dedonatis was awesome I have told a lot of friends about him. And he will work to get the best deal possible. More
Satisfying experience Damien and George on Finance really came through for us when our own bank would not, and I got a brand new car because of them. Thanks for your hard w Damien and George on Finance really came through for us when our own bank would not, and I got a brand new car because of them. Thanks for your hard work guys, look forward to seeing you again at my first service! Highly recommend Depaula, especially Damien as your Sales Consultant. You can tell he loves his job and takes great pride in his work. Don't forget Damien, When all else fails restart your computer! :) More
kudos To be treated with the utmost respect while being able to choose the right car that was a fit for my need and the courtesy to not coerce or pressure m To be treated with the utmost respect while being able to choose the right car that was a fit for my need and the courtesy to not coerce or pressure me into something that was not of my choice, I can certainly offer nothing but Kudos for a great car dealership.......thank you Depaula Chevrolet!!! More