
DePaula Chevrolet
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
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professional, pressure-free process I rated DePaula preowned dealership as excellent due to the professional pressure-free experience I had while shopping for my car (test drive, negotia I rated DePaula preowned dealership as excellent due to the professional pressure-free experience I had while shopping for my car (test drive, negotiation, etc) as well as the service I have received since. My salesman was Joe and he was always there to take my calls and answer my questions. When I picked the car up to take home we noticed a long scratch in the door that we had missed in the initial test drive. He told me to wait and took it up to their service department and had it sanded down and clear-coated so it wouldn't rust. That extra effort goes a long way in my book. Also, the price I paid for the car was fantastic! But to me that's almost secondary to the good treatment I have received since stepping foot on he lot. More
Purchase from Rachael Mayer I had a very enjoyable experience at the DePaula PreOwned vehicle center. I went in looking at multiple Nissan Rogues I had seen online and I was impr I had a very enjoyable experience at the DePaula PreOwned vehicle center. I went in looking at multiple Nissan Rogues I had seen online and I was impressed with their quality and cleanliness. Rachael was upbeat, friendly and able to answer my questions. She made a process that is often lengthy, relaxing. She should be applauded for her hard work and great attitude. More
Great customer service Joe Fifield made our used car purchase pleasant and trouble free. He was knowledgeable and courteous and though our 2012 Ford Focus was surely not the Joe Fifield made our used car purchase pleasant and trouble free. He was knowledgeable and courteous and though our 2012 Ford Focus was surely not the most expensive car on the lot, we could not have been treated better if we'd been buying a late model Mercedes. He respected our having done research on Edmunds.com and seriously considered those parameters when negotiating the final price. The vehicle was delivered in impeccable condition, and we love it. Not only were staff open to follow-up questions, but they also (much to our surprise) gave us the promise of free oil changes and tire rotation for 12 months. Such a deal! We would not hesitate to recommend this dealership to anyone in the market for a used car. More
Great Customer Service I had a great experience with the sales team at DePaula Chevrolet. I purchased a pre-owned 2013 Ford Escape. The employees here made the deal happen f I had a great experience with the sales team at DePaula Chevrolet. I purchased a pre-owned 2013 Ford Escape. The employees here made the deal happen for me. Alex Doin and Tom S, the business manager, provided excellent service and got me approved and in the vehicle I wanted. I would absolutely recommend them to anyone looking for a new Chevrolet or something pre-owned at their new pre-owned car lot. Thanks again. More
Good to go! DePaula Chevrolet's Sales Consultant Damien DeDonatis made it happen. The dealership found the truck we wanted, plus the extras to make it ours. It DePaula Chevrolet's Sales Consultant Damien DeDonatis made it happen. The dealership found the truck we wanted, plus the extras to make it ours. It was a smooth process with a perfect outcome. More
We are so Happy! So happy w/ our 2015 Chevy Trax and 2015 Chevy Silverado! Alex Doin gave us excellent personal attention and service. Howard and I are ecsatic! TX my So happy w/ our 2015 Chevy Trax and 2015 Chevy Silverado! Alex Doin gave us excellent personal attention and service. Howard and I are ecsatic! TX my friend! More
Michael Cecchini, Sales Michael Cecchini was professional, courteous, and guided us through leasing a 2015 Silverado PIck Up with no problem. We looked at the vehicle yesterd Michael Cecchini was professional, courteous, and guided us through leasing a 2015 Silverado PIck Up with no problem. We looked at the vehicle yesterday and drove it off the lot today. Very impressed with Mr. Cecchini's efficiency in closing this transaction. I am a very impatient person when it comes to car salesmen but Mr. Cecchini calmed me down, explained all my options, put me completely at ease, took care of all the paperwork. I am very pleased. He even got me very interested in another lease for another vehicle that I will seriously look into. More
Best car buying experience I always dread a car buying experience and was not looking forward to the "game" so to speak. Joe Fifield and Depaula have changed that for me. This w I always dread a car buying experience and was not looking forward to the "game" so to speak. Joe Fifield and Depaula have changed that for me. This was absolutely the best experience, no games just excellent customer service and I have already told everyone I know. We went to several dealers and Depaula and Joe treated us best!! We bought a 2010 Hyundai that I found online and when we drove to Depaula to take a look at it we met Joe. He told us they just took the car in and brought us to see it in the shop. It was clear it was being well taken care of and prepared for sale. It was actually the best thing to really get to see the bones of the car and how well it was being taken care of. Even the guys in the shop made us feel confident they would be sure the car was in the best and safest condition when/if we bought it and they sure delivered! We bought the car for our daughter and she loves it!!! We drove off the lot not feeling like we were sold too but like we were worked with. Mike Sacco called us within a day or so to make sure all was well. That goes a long way. Customers want to know they are appreciated and cared about and Depaula made that a priority. More
First Time Buyer I went in for an appraisal on my car. Had no credit and ended up walking out with great payments on a 2011 Malibu LT. I went in for an appraisal on my car. Had no credit and ended up walking out with great payments on a 2011 Malibu LT. More
Service I highly recommend DePaula Service, they are very fast and Mark as a service representative is highly professional and knowledgeable - service took l I highly recommend DePaula Service, they are very fast and Mark as a service representative is highly professional and knowledgeable - service took less than an hour - and they washed my car too! Thanks again Mark! More