3,317 Reviews of DeNooyer Chevrolet - Service Center

Excellent customer service It's nice to have a personalable sales person that likes to relate to their customers. Honestly and patience is key with my large purchases. It's nice to have a personalable sales person that likes to relate to their customers. Honestly and patience is key with my large purchases. More
Appreciative Customer He's nice and competent, he really listens to the customer. Matt really tries to help and is honest which with his customers. I appreciate the time th He's nice and competent, he really listens to the customer. Matt really tries to help and is honest which with his customers. I appreciate the time that he spends to make sure that our vehicle issues are resolved with as little inconvenience to us as possible. More
Great service Brought my vehical in for an oil change and tire rotation had no trouble making the appointment when I arrived I was greeted promptly and courteously Brought my vehical in for an oil change and tire rotation had no trouble making the appointment when I arrived I was greeted promptly and courteously the free coffee and snacks are a great plus first thing in the morning my vehical was finished quickly and the general check over informed me of a few items I will need to address in the future More
Honest,fast,perfessional From the min I got there to the min I left if I had any questions about anything Dan was able to answer them for me. He made sure my truck was taken From the min I got there to the min I left if I had any questions about anything Dan was able to answer them for me. He made sure my truck was taken care of as if it was his own. He gained my business and will be the man I go and see for all of my chevy service needs. Thumbs up to him and the team over there. Be seeing you soon! More
Routine mait Dan quinn is as good as they come. Brought my 2015 silverado in for oil change and found a potential saftey hazard. Explained to me in laymens terms w Dan quinn is as good as they come. Brought my 2015 silverado in for oil change and found a potential saftey hazard. Explained to me in laymens terms what was going on and what can happen if not addressed. . work was also done in a very timely manner.. 5 stars for dan More
Service center success I'm never a fan of dealership service departments, I've always felt I was being treated as an afterthought. Dealing with Dan at denooyer was a new exp I'm never a fan of dealership service departments, I've always felt I was being treated as an afterthought. Dealing with Dan at denooyer was a new experience. I felt like more than a number, like an important piece to the process. I was kept informed, spoken to and treated with respect. It's why I'll continue to use denooyer as my first option for a dealership to use. More
Service was A+ I brought my truck in to have it serviced and was helped out by Dan. He was very polite and attended to me right away, after my truck was ready Dan le I brought my truck in to have it serviced and was helped out by Dan. He was very polite and attended to me right away, after my truck was ready Dan left me a message with details of what service was done and that it was ready to be picked up. I will be bringing my vehicles to denoyer now for service More
Excellent customer service When entering the dealership to have by car looked at for brakes making a noise. I was greeted by Dan Quinn. He was extremely helpful and explained th When entering the dealership to have by car looked at for brakes making a noise. I was greeted by Dan Quinn. He was extremely helpful and explained the issues with my car in detail. He didn't make me feel like. Girl that knows nothing about cars. When I needed explaining he helped to clarify my confusion. I would recommend this dealership to all my friends and family More
Spent 8k still having issues I had a transmission issue with my 204 yukon xl. They claimed that it needed to be replaced and I also asked them to change fuel pump and look at fron I had a transmission issue with my 204 yukon xl. They claimed that it needed to be replaced and I also asked them to change fuel pump and look at front brakes. I approved all the work for 8k and less than month later I get a brake abs warning and take it to another chevy dealer they want another $400 because brake lines which were replaced by Denoyer were installed incorrectly and was worn out and leaking. Denoyer paid this bill be needed to put pressure on them to pay. Now the transmission is leaking at just over 2 months and 4,000 miles and I learn to find that the warranty which was to be for 100k miles only applies to parts and not labor. 8k would have been a nice down payment on a new Ford truck I am done with chevy/gmc will never buy another car from any dealer and this from a life long chevy/gmc person. Disappointed More
Lost cause. I will get to the point. No one calls you back. I was trying to trade my vehicle in for another at Denooyer. The team was supposed to get me rough est I will get to the point. No one calls you back. I was trying to trade my vehicle in for another at Denooyer. The team was supposed to get me rough estimate for my vehicle via text with pictures. I waited 2 days and finally called them. No luck, they were having a special sale. So, the heck with me i guess because I wasn't there. I will have Rebecca call you back today I was told. Nothing. Happened the next day as well. Finally, with another call from me, they said, oh, we had to send them out again to the used car sales man. I will call you back with an estimate. Here it is one day later after 6 days later. NOTHING.... Customer service-NONE. Lier-A perfect 10. Great job team Denooyer. Oh, and I already know. I'm just another number.... Not very impressed after what I explained to them that another dealer did to me. Reaction from Denooyer, Well that would never happen here. We are here for you. Ahahahahhahahahahaha. More