3,233 Reviews of DeNooyer Chevrolet - Service Center
Superb Service! I had my snow tires dismounted and my summer tires mounted and balance in its place on my 2014 Chevrolet Malibu on Tuesday, April 10, 2018. There was I had my snow tires dismounted and my summer tires mounted and balance in its place on my 2014 Chevrolet Malibu on Tuesday, April 10, 2018. There was also other services added to the service order for the same day such as an oil change, a New York State Inspection, and a four wheel alignment. All of these services were performed within 2 hours of my arrival at the service center. All of these services were done superbly with full explanations for any issues spotted with their diagnostic equipment. The prices were reasonable for what my 2014 Chevrolet Malibu needed on April 10. I would recommend this dealership for the service. More
Quick and professional These folks do what they say they’re going to do and they do it on time. If you make an appointment they take you at that time and don’t just put you These folks do what they say they’re going to do and they do it on time. If you make an appointment they take you at that time and don’t just put you in line at that time like some others do. I have been very pleased on every visit More
Engine light / sensor My car jut turned one year old about 3 weeks ago. Luckly I lease because everything is free. This is the third time my engine light came on, first tim My car jut turned one year old about 3 weeks ago. Luckly I lease because everything is free. This is the third time my engine light came on, first time was the CO2 sensor, then the second time was the CO2 sensor again. So they replaced it. This time was something wasn’t tightened enough. Mind you my car is a 2017 only 10 thousand miles on it. I cannot not work with kenny. That man makes me go insane, I only go to Daniel in service. Not only is he friendly, but he isn’t an idiot. My star ratings are based off of Daniel!! Kenny belongs cleaning the tires, Atleast he won’t give anyone headaches doing that More
I felt feeling completely embarrassed I took my car in on a Saturday for an inspection. When I was called back into the service office, the guy working said my car failed because my brake I took my car in on a Saturday for an inspection. When I was called back into the service office, the guy working said my car failed because my brake lights were out. He didn't just say it but he basically shouted it at me. Everyone in the room heard him and other customers turned and stared at me. I was so embarrassed!!! I had no idea that my lights were out. I'm single and I'm the only one that drives my car. I have no way to test my brake lights. I can't put my foot on the brake and run back and check the lights at the same time. I felt belittled and embarrassed. I was completely mortified. I did return last night to have my car inspected again, after having my brake lights fixed elsewhere. The guy that was working the service desk was perfectly pleasant. I have no idea who the guy was on Saturday but I'll be finding a new place to get my car serviced in the future. I only returned again last night because I needed to get my inspection done ASAP. More
Only fixed some of the issues So far, they haven't fixed any issues with my truck on the first try. When I bought it, the wrong fender trim was ordered and installed. This required So far, they haven't fixed any issues with my truck on the first try. When I bought it, the wrong fender trim was ordered and installed. This required a return trip to correct it, which they did. My tire pressure sensors were not working which was only 3/4 fixed on the first try. It took a second trip to get them all working properly. My GPS thinks I'm in a different state, apparently adrift in a hot air balloon. When I picked it up yesterday, there was literally no change in that condition which tells me they didn't even take it for a 2 minute test drive to see if it knew I was in the correct state. More
Great Service Easy to make appointment with the receptionist, friendly staff always, timely service, fair pricing. I would recommend the dealer for both sales and s Easy to make appointment with the receptionist, friendly staff always, timely service, fair pricing. I would recommend the dealer for both sales and service. Would buy my next truck from them if i wasn't moving out of state. More
warranty work Gap in right front corner of box was sealed. Work was preformed in a couple of days I was provided a rental while work was being done. Gap in right front corner of box was sealed. Work was preformed in a couple of days I was provided a rental while work was being done. More
Extremely knowledgeable An amazing bunch of guys to work with very professional and caring for the customers needs will definitely continue to go back and spread the word so An amazing bunch of guys to work with very professional and caring for the customers needs will definitely continue to go back and spread the word so other people will go there. More
Service The staff, especially Dwane, was extremely helpful with the unexpected need for more than a quick visit. I also liked that we are able to make appoin The staff, especially Dwane, was extremely helpful with the unexpected need for more than a quick visit. I also liked that we are able to make appointments online and the facility is comfortable to wait while your vehicle is being serviced. We were kept informed about the issue and notified immediately when the car was ready for pickup. They were able to complete the work and have our vehicle ready in one day. Very impressed and happy we purchased our Traverse from DeNooyer! More
Service Had to have car towed in for service accelerator pedal had to be replaced Car was repaired quickly and all covered under warranty. Was also given Had to have car towed in for service accelerator pedal had to be replaced Car was repaired quickly and all covered under warranty. Was also given a loaner vehicle while car was being fixed which made this much easier. More