DeNooyer Chevrolet - Service Center

30,000 mile checkup I had the 30,000 mile checkup on my 2015 Malibu and was glad all went well although I was told the cooling cabin filter was dirty and it would be best I had the 30,000 mile checkup on my 2015 Malibu and was glad all went well although I was told the cooling cabin filter was dirty and it would be best the replace it at $52.00. When I bought my Chevy, I also purchased the best protection warranty for the life of the car or 100,000 miles and I think this filter could have been taken care of. It literally took seconds to insert the new filter and I think $52 in addition to $349 for the service was something that could have been done by DeNooyer without charge. More

Great help with a tire problem. I called Ken Morrison, my service manager, In the morning and told him I had a weak spot in my front tire. I was leaving for a vacation the next morni I called Ken Morrison, my service manager, In the morning and told him I had a weak spot in my front tire. I was leaving for a vacation the next morning. He was able to call and locate a tire within 15 minutes. I drop my car off around noon and he had it ready for me by 3 o’clock. I can always count on Ken! More

repair faulty camera Replace camera for review mirror, great job! gave me a loner car, was fixed next day, thank you for your excellent help and service on a warranty ite Replace camera for review mirror, great job! gave me a loner car, was fixed next day, thank you for your excellent help and service on a warranty item . More

It's just okay. I took my brand new car in for service and they said it needed a part.. they were supposed to call me in 2 days and tell me it was in. They didn't.. I took my brand new car in for service and they said it needed a part.. they were supposed to call me in 2 days and tell me it was in. They didn't.. I eventually called them and she said there was no record of my ever being there.. a few phone calls later, she found the part was ordered and scheduled me to come in. They change out the screen as that is what GM is told them to do. It does not fix the problem. Several phone calls later, they tell me they don't know what is wrong and I have to bring it in so they can troubleshoot... in two weeks since the guy is going to a training and can't work on it now. Meanwhile, I am driving a brand new car that has no touch screen half the time. No music, no navigation.. nothing. The car has 1,000 miles on it. Buying this car was a nightmare and a whole other rating. I realize this is not the dealers fault entirely, that they don't know what's wrong.. stuff happens but I had to call them, they seem very unorganized and don't seem to mind me driving a broken, brand new car. I will say that John has been helpful and did call me back. He seems to be doing his best, but this whole experience makes me want to not ever deal with this dealer again. For anything. More

Great Experience Brought vehicle in for scheduled maintenance and air conditioner repair. Repair was covered under warranty. Vehicle fixed to satisfaction. Very ple Brought vehicle in for scheduled maintenance and air conditioner repair. Repair was covered under warranty. Vehicle fixed to satisfaction. Very pleased with work done and customer service. More

Scheduled Maintenance DeNooyer has upgraded their appointment procedure so that an identified person does the scheduling and follows up with email and phone reminders. Upon DeNooyer has upgraded their appointment procedure so that an identified person does the scheduling and follows up with email and phone reminders. Upon arrival you are greeted promptly and courteously,and care is taken to assure all service needs are met and understood. Service was performed quickly and checkout was easy More

Home of unnecessary service. Took our 2016 camaro in for oil and filter change and a nys inspection. My wife was told that they recommend an air filter change as well. So figuri Took our 2016 camaro in for oil and filter change and a nys inspection. My wife was told that they recommend an air filter change as well. So figuring that the tech knew what he was talking about and wasn't just some xxxxxxx padding the bill, she agreed. She got home with the car and showed me the bill. I was livid! Our car has 16000 miles on it and the owners manual clearly states 45000 mile lifespan for the air filter. There can be no other explanation for this but simple dishonesty. What a complete disappointment! More

A little upset Left the shop after having 4 hours worth of work done on my truck to only have the same issue reoccur again it's just a little upsetting Left the shop after having 4 hours worth of work done on my truck to only have the same issue reoccur again it's just a little upsetting More

Very friendly. Matt Ross is as good as it gets. He kept me informed on the progress of my repair. When it was done, he called to let me know it was ready. A great gu Matt Ross is as good as it gets. He kept me informed on the progress of my repair. When it was done, he called to let me know it was ready. A great guy. More

Oil change and tire rotation Brought in my 2016 Chevrolet Malibu for routine oil change tire rotation ...as usual flawless ..as usual quick .as usual courteous .. waiting area ver Brought in my 2016 Chevrolet Malibu for routine oil change tire rotation ...as usual flawless ..as usual quick .as usual courteous .. waiting area very clean had a great cup of coffee ....well done! More