DeNooyer Chevrolet - Service Center

Very happy Matt in service was absolutely great. Highly recommended. He helped us with an issue that other mechanics said nothing was wrong until we had no brake Matt in service was absolutely great. Highly recommended. He helped us with an issue that other mechanics said nothing was wrong until we had no brakes in the back. Thanks Matt More

Oil change and problem with my headlights. Normally I am completely satisfied with DeNooyer's Service Depart. On Friday, May 11th, I took my car in for an oil change and problem with headlight Normally I am completely satisfied with DeNooyer's Service Depart. On Friday, May 11th, I took my car in for an oil change and problem with headlights. I have had my lights on Auto since I purchased my car in April 2017. Lights have always been on day and night. After taking my car in for recall of bolts for engine and transmission, my lights have not been on at all in Auto. This may have had nothing to do with the recall repair, but that is when this issue started. The Auto dimming indicator also showed on my dash. This feature I was unaware of. it kept blinking on and off and then my auto lights were not on at all. I read in the manual this Auto dimming had to be turned off during day for daytime running lights. Still no auto lights. I called right away and the service man (I think was Chris, not sure) said oh yes the Auto dimming is a good feature, not listening to my problem. I brought it in for service and again told them about my lights issue. They told me I had it turned off. I got in my car to go home and no lights were on. I pulled back in and told them. He came back out and said it was too sunny out. I asked why they have been on all the time since I owned my car and what was the purpose of daytime running lights? He insisted the sensor was saying too bright out. It was raining the other day, no sun in the sky, no lights. Last night I was out until after 8pm, no lights, again very cloudy. I am very frustrated! I want my lights on auto so I do not have to remember to turn them off and they are always on. Even though I am female I do know what I am talking about. I think I would know if my light indicator was on my dash all this time and my lights have been onl. More

Awesome as always Service writer was very professional and took care Of my requests . I asked him to check on my interior warranty and he said he would assist me in d Service writer was very professional and took care Of my requests . I asked him to check on my interior warranty and he said he would assist me in doing so. Great experience. More

Normal Service Effective, professional, and courteous. This was just a normal service. Noting unusual or extensive. The contact and the work done was routine and Effective, professional, and courteous. This was just a normal service. Noting unusual or extensive. The contact and the work done was routine and done efficiently. More

Matt was professional and personable at the same time,bravo! I will always come back!!!,,,Matt was exceptional,friendly,courteous,,,he even made time for conversation,,a real gentleman,,,and nothing phony about I will always come back!!!,,,Matt was exceptional,friendly,courteous,,,he even made time for conversation,,a real gentleman,,,and nothing phony about him,,bravo to your employee!!!! More

Great service My '18 Equinox was in for its first service under warranty, which includes oil change and tire rotation and fluid checks,etc. Making an appointment on My '18 Equinox was in for its first service under warranty, which includes oil change and tire rotation and fluid checks,etc. Making an appointment on line was easy and they followed up with a phone call that made a change in appointment time that made my wait time shorter. Chris was very pleasant and helpful writing up the order. the waiting area is very bright and pleasant with a big screen TV and WiFi and snacks and beverages. One small complaint, I wish the tech had put a paper mat over my semi-expensive after market floor mat, just got a little soiled, sure it was just an oversight. Overall good experience all around. Pleasant and accommodating employees. More

Customer satisfaction seems to be goal here In this instance I forgot to get my vehicle inspected. I did not make an appointment and I showed up on a very busy rainy Saturday. I waited about a h In this instance I forgot to get my vehicle inspected. I did not make an appointment and I showed up on a very busy rainy Saturday. I waited about a half an hour and they were able to accommodate me. By the way because my birthday just passed and recently had service done, there was no charge. Thanks again. More

Unprofessional Won't buy here again, won't use service here again. Sold us a lemon, service guy was rude and unprofessional (yelled at me for giving him a bad review Won't buy here again, won't use service here again. Sold us a lemon, service guy was rude and unprofessional (yelled at me for giving him a bad review, as my car was being towed in). Had to go to GM directly to get my warranty repairs. Never heard back from anyone to help make it right. More

My service experience Everyone is very friendly and accommodating . Appointment was right on time. Lounge is comfortable. I enjoyed the snacks. I was surprised how quick Everyone is very friendly and accommodating . Appointment was right on time. Lounge is comfortable. I enjoyed the snacks. I was surprised how quick my car was ready More

Amazing Needed an oil change for an impromptu trip to Buffalo. They were so nice and quick. Made it really easy for me. And a great price!! Needed an oil change for an impromptu trip to Buffalo. They were so nice and quick. Made it really easy for me. And a great price!! More