DeNooyer Chevrolet - Service Center

Inspection Sticker The inspection sticker was torn and not properly aligned with the registration sticker on windshield. If this is an indication of the quality of work The inspection sticker was torn and not properly aligned with the registration sticker on windshield. If this is an indication of the quality of work I’m greatly concerned with the other services performed at this visit. Also where was the quality check performed by the service manager, When the vehicle was purchased both the stickers were installed properly by the salesman. More

great service Matt always does a great job and the mechanics do great work. I’m usually in and out in an hour or less which is great for me. Matt always does a great job and the mechanics do great work. I’m usually in and out in an hour or less which is great for me. More

NYS inspection Quick in and out Did have an appointment Matt Ross is the best rep I have ever worked with Only wish the built a car wash. Would be nice to have a Quick in and out Did have an appointment Matt Ross is the best rep I have ever worked with Only wish the built a car wash. Would be nice to have a clean car after service More

Had an oil change and tire rotation How to oil change and tire rotation. They got me in and out fast. Great service Dave Mosher and Dawayne Locrow were big helps. Would definitely recomm How to oil change and tire rotation. They got me in and out fast. Great service Dave Mosher and Dawayne Locrow were big helps. Would definitely recommend them and the company. More

Service Everyone is very helpful,courtious and polite. The service is very prompt. The customer lounge is clean and comfortable. I've been doing business ther Everyone is very helpful,courtious and polite. The service is very prompt. The customer lounge is clean and comfortable. I've been doing business there for 18 years. More

Stopped to make appointment Stopped on Monday early afternoon to make an appointment to have my truck inspected, transmission service due also. Also AC not working. To my supri Stopped on Monday early afternoon to make an appointment to have my truck inspected, transmission service due also. Also AC not working. To my suprise they took me right in. Transmission serviced and vehicle inspection done. Ran dye through AC system and found condenser coil was bad. Apparently Chevy is having problems with AC Condensor Coils failing (2015 Silverado) and the part is on back order. The test to isolate what the problem was with the AC cost almost $200 bucks. Seems Chevy should eat that expense if lots of these coils are failing enough to be back ordered. Another $100 deductable for warranty, so give or take ten bucks it will be around $300.00 out of pocket for a failed AC condenser coil on a truck with not even 47K miles on it. Are these things made in China? ?? More

Excellent Job Our service advisor, Scott, was outstanding. During an oil change & MPVI, a small leak in the radiator was discovered. Scott made sure all the parts w Our service advisor, Scott, was outstanding. During an oil change & MPVI, a small leak in the radiator was discovered. Scott made sure all the parts were there before scheduling the appointment, and ensured that we were not surprised by any hidden charges. Awesome job! More

The service rep dealing with us was very polite, however We don't have issues with the service people we spoke to at all. John Cordi was very pleasant. The issue is overall. The service potentially needed w We don't have issues with the service people we spoke to at all. John Cordi was very pleasant. The issue is overall. The service potentially needed was similiar to service we just had done last year at a large expense. We were leery of moving forward. We asked for a Salesman/Manager to call us about a trade in- nothing. Had to call a couple of times over a couple of days and still did not get a call back to discuss a trade in and purchase of the other vehicle we were already in the need for. Nothing. Was promised a call from Service Manager and did not receive. Picked up the car and took to another Chevy dealer. When we got home, there was a msg from a sales person sometime after 4:30 . We left our cell number (John circled our number on the slip and confirmed it was the best number for us). When I called service to say we were picking up the car, the woman who answered asked me if we received a call that it was ready. I said no, we hadn't had service, we needed to pay for the diagnostic charges and I mentioned that we had called several times to speak to a sales manager about a trade in she simply replied, "oh okay, if you can try to make it here by 5, because service closes by then". I didn't catch her name. Initially we asked for Steve Gordon, our past Sales Rep but unfortunately he was away. I think if he had been there there would be a different end to this. More

Warranty issue WArranty work after purchase, ease of making appointment, speed of repair,customer service all very good Will definitely recommend to others pleasur WArranty work after purchase, ease of making appointment, speed of repair,customer service all very good Will definitely recommend to others pleasure doing business, from point of sale to service More

Transmission 2015 Silverado My truck went in with an issue that wasn't part of any known recall, the technicians were able to diagnose the issue once I showed them what was happe My truck went in with an issue that wasn't part of any known recall, the technicians were able to diagnose the issue once I showed them what was happening. As a warranty repair I was given a like loaner vehicle to get me back and forth to work while my truck was laid up. Chris called me a couple times to give me updates on the repair progress. Everything seems to be working great now and ready for camper hauling season. More