DeNooyer Chevrolet - Service Center

Oil and brakes Went in to get an oil change and have the brakes checked. Tahoe has only 10 thousand miles on it since last Denooyer brake job,one year ago! They sai Went in to get an oil change and have the brakes checked. Tahoe has only 10 thousand miles on it since last Denooyer brake job,one year ago! They said brakes were worn and rusted from sitting around and refused to adjust price of repairs or replace parts. Hello, ten thousand miles in one year is not sitting around!! I have to wonder about the guality of the parts they use and the training of the “service” people! This is the second time I had a bad experience at this dealership! More

Consistently Delivers Excellent Service I brought by truck in for basic oil change, rotation and multi point check up. Work was completed in a timely manner and when I left the dealer I kne I brought by truck in for basic oil change, rotation and multi point check up. Work was completed in a timely manner and when I left the dealer I knew my truck was in good shape. A wonderful staff to work with at DeNooyer. More

Fastest service on record Upon having an oil change and tire rotation done on my 2016 Cruze at a Midas shop, I was told there was a leak around my oil pan. They offered to fix Upon having an oil change and tire rotation done on my 2016 Cruze at a Midas shop, I was told there was a leak around my oil pan. They offered to fix it then at a cost of $214.00, but suggested that since it was still under warranted, I might want to check with a Chevy dealership. Since I was in the area, I went directly to DeNooyer to check on the warantee. I was asked to bring the car into the shop and told that a mechanic would check it out. I went into the waiting lounge, and one hour later was told the car was ready to go. No appointment necessary, no return trip, no cost! I’ve never had treatment like this at a dealership before. Thank you, DeNooyer service department. More

Incompetent workmanship, I have been to this place for close to last 2.5 years for my 2 cars and also recommended this place to a few of my friends. But my experience of June I have been to this place for close to last 2.5 years for my 2 cars and also recommended this place to a few of my friends. But my experience of June 5th 2018 was not something that would motivate me to go to this location again. I requested oil change w/ tire rotation. I marked my tires to ensure they were ACTUALLY rotated. To my shocking surprise tires were not rotated, mistakes do happen but when I asked the gentleman he told me tire rotation was complete. Then I proved my point, after which the associate took the car inside and damaged the lugnuts while rotating the tires, upon my query, his reply was: it was like that only. I know a few basics of auto mechaincs and I could not fathom that. Eventually I had to go to my home without my car by taxi (of course I paid out of my pocket for that), no loaner was provided in the absence of manager. Strange it is. For their fault I had to pay for cab. Problem is this shop has interns who work without any experienced people around them. Had that been the case, then things would not come to such a pass. Only saving grace was their service associate Jonathan Cordi who was courteous and I appreciated that. But visiting this location again, is out of question. More

Body shop/collision center The collision center was very helpful over the phone and told me to come in for the work to be done. When I got there it was a whole other story and i The collision center was very helpful over the phone and told me to come in for the work to be done. When I got there it was a whole other story and instead of an easy fix priced me with a huge amount to do a job that was unnecessary and then told me to do the work myself. Not impressed and will not be going there again. More

Fast service Had a 7pm appointment, got right in, oil changed, and ready to go! great. Last time I came in for and oil change, and had an appointment (there was a Had a 7pm appointment, got right in, oil changed, and ready to go! great. Last time I came in for and oil change, and had an appointment (there was a snow storm that day), it took well over two hours before my car was ready. More

Fast and friendly! Called the day before and they scheduled me in for the next day. Though I can’t remember the guys name, he was friendly and down to earth when I dropp Called the day before and they scheduled me in for the next day. Though I can’t remember the guys name, he was friendly and down to earth when I dropped it off. The service took about an hour (which is how long they estimated) so I sat in their lounge which was really nice. More

maintenance & Inspection Very professional and on time as promised. Have always had a good experience working with the service department and sales people. We will be back! Very professional and on time as promised. Have always had a good experience working with the service department and sales people. We will be back! More

Service I was bringing in my 2016 suburban for a 15,000 mile service state inspection and wiper blades to be replaced. Service was fine I was just very su I was bringing in my 2016 suburban for a 15,000 mile service state inspection and wiper blades to be replaced. Service was fine I was just very surprised they did not wash the vehicle as that is typically done, I thought. I’m also surprised that when I came in no one knew what the service was for. Even though I spent 10 to 15 minutes on the phone with a representative outlining what had to be done. More

Servíce All was good. Too many reminders before the appointment which I consider unnecessary, and reaching a point of becoming annoying. But overall it was a All was good. Too many reminders before the appointment which I consider unnecessary, and reaching a point of becoming annoying. But overall it was a good service. More