DeNooyer Chevrolet - Service Center

Excellent service and customer relations Totally pleased with repairs. Kenn was extremely proficient and knowledgeable. He notified me if there were any changes or updates regarding my insur Totally pleased with repairs. Kenn was extremely proficient and knowledgeable. He notified me if there were any changes or updates regarding my insurance along with additional repairs required. More

Small accident Had an issue with my car and Chris Leonard walked me through everything. He walked me to the parts department got the cost of the repair and then made Had an issue with my car and Chris Leonard walked me through everything. He walked me to the parts department got the cost of the repair and then made an appointment to get the work done. He was also very helpful. More

Convenient and professional Every time I go to DeNooyer for service i have never had a bad experience, it is always been a great experience, everyone is always very professional Every time I go to DeNooyer for service i have never had a bad experience, it is always been a great experience, everyone is always very professional and knowledgeable. Nice and clean facilities More

Service Dept. Did Not Perform Work My 2016 Camaro has a transmission shudder. This is a well documented problem with this year camaro. There are GM bulletins stating what steps should b My 2016 Camaro has a transmission shudder. This is a well documented problem with this year camaro. There are GM bulletins stating what steps should be taken to determine what work needs to be performed by the GM service dept. I left my car on a Monday afternoon. I received a call on Thursday that the work was complete and that there was nothing wrong with the car. I arrived to pick up my car and asked if they performed the correct tests and the service manager said no. I then called the GM coustomer care and opened a case because they had already determined there was a problem with the transmission and performed the first steps per the GM bulliten. Then DeNooyer service manager told me they did perform the test. I asked for the results. After a few days the service manager told me they did not do the test. They had the car a week and did nothing!!! Now i need to bring the car back for them to perform the test. This is warranted work on a new car. Not Happy! I worrie about leaving my car in there lot (door dings, etc.) and wonder if they will get serious about taking care of the GM coustomer More

Mrs. Radmilla Terry 2013 Chevy Equinox DeNooyer has the best service team going. I am always amazed at the professionalism and kindness. Thank you Matt Ross and Andy Lobb !! Matt is alwa DeNooyer has the best service team going. I am always amazed at the professionalism and kindness. Thank you Matt Ross and Andy Lobb !! Matt is always curtious and has a great smile. Its always a pleasure to meet with him about my car service. Andy Lobb, the most reliable and honest salesman, All 3 cars I bought from him and never had a problem. I will buy #4 from him too. These guys are the best!!!! More

Had an oil change Just had an oil change and tire rotation there were no issues service was good waiting area was clean everyone was friendly and helpful would recommen Just had an oil change and tire rotation there were no issues service was good waiting area was clean everyone was friendly and helpful would recommend services to other people More

Repair of SUV after hitting a deer Was given three choices by Allstate and picked DeNooyer because of past experiences with them. They did an excellent job of fixing my vehicle. They we Was given three choices by Allstate and picked DeNooyer because of past experiences with them. They did an excellent job of fixing my vehicle. They were right on time. More

Routine service - oil change, tire rotation etc. Dropped the car off for 9am appointment. Had prearranged for shuttle service when I made the appointment. Got to the appointment at 8:45am. Cars were Dropped the car off for 9am appointment. Had prearranged for shuttle service when I made the appointment. Got to the appointment at 8:45am. Cars were backed up to drive into the service area. When I went inside to the service desk at was acknowledged right away. However I was told there wa no shuttle service as the driver had already left to go to Schenectady. I needed up taking Uber to my office. I received a call on my cell at 9:42am. I was in a meeting and could not take the call. No message was left. I called three times to check to see if my car was ready. First time I called general number and was asked my name and vehicle type. Provided the information and was asked to hold. I then was transferred to the service department and was greeting with a recording that stated if you know the extension of your service rep please enter now. Well I wasn't given that info before she transferred me. Called back 15 minutes later and same process. The third attempt a not so pleasant woman answered asked me for my phone and then name and the car make. Not sure why she couldn't locate by my name alone. She told me the car was ready and I could pick up any time. I picked up the car around 4:45pm. Women at the service desk handed me the service report and keys. All who I dealt with were very curt, no pleasantries like good morning, hello, thank you for your business.........I realize the service department was very busy, but being courteous goes a long way for customers. This is not a reflection of the young man who checked me in, just my overall opinion of the entire service department. More

With four years of experience, I’m very happy. It’s great to be able to get great service on my 2005 Corvette. Each time has been very satisfying. The service department has given me confidence i It’s great to be able to get great service on my 2005 Corvette. Each time has been very satisfying. The service department has given me confidence in their work. More

Excellent I have never came to Denooyer device dept. with out being completely satisfied. From a new service employee (Adam) to the service manager ( Rick Finne I have never came to Denooyer device dept. with out being completely satisfied. From a new service employee (Adam) to the service manager ( Rick Finney)Had been excellent in keeping me satisfied. I have to say DeNooyer sevice dept. is second to none. Just so you know I’ve dealt with many other delealers in my time. I set aside this time to let you know how impressed I am. More