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DeNooyer Chevrolet
Colonie , NY
7,738 Reviews
For many years the DeNooyer Family has been servicing generations of customers with all of their automotive needs. Starting in 1943 with my grandfather, Jerry, in Kalamazoo, Michigan, the DeNooyer Family strives for customer satisfaction by treating every customer sincerely and fairly. Employees' morale plays a large part in this process. Our business was founded on honesty and integrity and we extend that to our employees as well as our customers. Some of our sales employees have been with us for over 25 years, learning more about the industry, community, and our customers' needs every day. Our service and body shop technicians and parts personnel are no different. Over the past 35 years, our technicians have serviced hundreds of thousands of vehicles. We have some technicians that have been with us for almost 30 years. They know some customers' vehicles better than their own. Working on your vehicle to them is like working on their own. Safety comes first! They pride themselves on making sure the job is done right the first time. It is because of this, that generations of customers send their vehicles to DeNooyer Chevrolet for all of their servicing needs.
My responsibility at the dealership is to make sure my family traditions hold true. Nothing is more important to me and my "family" than knowing that everyone that walks into DeNooyer Chevrolet has left 100% satisfied 100% of the time. I accept this challenge and hope that I am as successful in doing so as my father and grandfather were. I want to extend my sincere thanks for allowing my family to care for your family's automotive needs and look forward to the next generations' needs as well.
Sincerely,
Joel DeNooyer
Get the DeNooyer Chevrolet Assurance!
•World Class Customer Experience
•Professional and friendly sales staff paid on customer satisfaction, not profits
•Large selection of New and Pre-Owned Vehicles
•Market Based Pricing
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 7,738 reviews
November 04, 2024
The dealership as a whole is very well-known and respected in the Capital Region. My recent experience with the Service Center was not good. I dropped it off for an oil change and I was promised the respected in the Capital Region. My recent experience with the Service Center was not good. I dropped it off for an oil change and I was promised the vehicle for 1:00 PM. I received a text message to track the vehicle which I did. The status never changed. At 1:30, I called and received the receptionist and I was told to call back as my service rep was at lunch. I called back and received a voicemail. I called again later and I was hung up on. I called at 5:30 and I was told the car was ready by the receptionist, not my service advisor. I picked up my keys at the desk (complimentary oil change) and retrieved my vehicle from the lot. When I got in, it was evident that someone had taken a nap in the front passenger set of my vehicle. The front seat was in the full recline position and there was an odor in the vehicle. So much so that I had to wind my windows down to air it out- pungent. The next day, I received a call from the Service Advisor (who had never called me or contacted me the day prior) who accused me of not paying for my service. I had arranged for my service through the phone application, which clearly indicated it was a complimentary service. No apologies for the previous day, no mention of the lack of communication, or sleeping in my car, just accusatory for not paying my bill. A simple search within his databases would have resolved his inquiry. Not impressed for my first visit to this service center! More
by rf2312
Verified CustomerEmployees Worked With
November 03, 2024
The staff in all departments were great to work with. And eager to do anything for you to make sure you have a great experience. And eager to do anything for you to make sure you have a great experience. More
by Camaro418Gtg
Employees Worked With
November 03, 2024
Hard for me to lose money on my Dodge Challenger I just bought new Aug 24/24.If I kept it I would lose my right to drive. 62 vehicles since 1967 and this hurt the most.The truck will keep me safer. and th bought new Aug 24/24.If I kept it I would lose my right to drive. 62 vehicles since 1967 and this hurt the most.The truck will keep me safer. and this was the 9th I bought from Denoorer.Thanks to all connected to my sale.Always had a heavy right foot. More
by dgnich
Employees Worked With
November 02, 2024
Worse salesman I have ever had to ever deal with. Made promise he could not keep. During the sale he thought he had he was constantly on his phone not paying attention to the customer. I hope Made promise he could not keep. During the sale he thought he had he was constantly on his phone not paying attention to the customer. I hope the owners of denooyer look into this review. His negativity made me shop elsewear. More
by pmaldonado56
November 02, 2024
Great service, excellent customer service, smooth easy transaction. Went above and beyond to have my vehicle ready for me upon arrival because I was traveling from out of town to pick it up. I can say I h transaction. Went above and beyond to have my vehicle ready for me upon arrival because I was traveling from out of town to pick it up. I can say I highly recommend and they have gained a customer for life. More
by boost2432
November 02, 2024
Excellent service. Great responses and kept me up to date on all service going on. Great responses and kept me up to date on all service going on. More
by KIKODRZYMALSKI
Employees Worked With
November 02, 2024
Purchasing my new suv was easy, fast and stress free. The staff is excellent, everyone is polite, friendly and knowledgeable. I could not be happier with the dealership The staff is excellent, everyone is polite, friendly and knowledgeable. I could not be happier with the dealership More
by pcaisse264
November 02, 2024
They always have the best prices, they are great to work with, and getting the car and pick up was seamless. with, and getting the car and pick up was seamless. More
by katashabarry
November 01, 2024
Working with Kyrsten to upgrade my 2015 Corvette to a 2024 went very smoothly. Everyone i was in contact with at the dealership was great. 2024 went very smoothly. Everyone i was in contact with at the dealership was great. More
by thompears
November 01, 2024
veryhelpful,courteous,accessable/polite-goodexperience,ev erybody,I encountered was polite and corteous.glad I found truck at Denooyer erybody,I encountered was polite and corteous.glad I found truck at Denooyer More
by bwarburton67
Employees Worked With
