
DeMontrond Hyundai
Texas City, TX
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468 Reviews of DeMontrond Hyundai
Online service scheduling tool does not work and no one will pick up the phone when trying to schedule service. What is wrong with this level of customer service? will pick up the phone when trying to schedule service. What is wrong with this level of customer service? More
No bologna with Tony! Was not a horrible experience as the car buying experience can tend to be. Check in with Tony V and leave hap-py! Was not a horrible experience as the car buying experience can tend to be. Check in with Tony V and leave hap-py! More
Smooth process! Customer service was great! Bought two cars! Justin Mata is professional and was very patient with us. The wife and I looked at multiple cars and tes Customer service was great! Bought two cars! Justin Mata is professional and was very patient with us. The wife and I looked at multiple cars and test drove multiple cars before committing to the right ones. 10/10 recommendation More
My daughters new car has been in the service dept since June 1st for a shattered sunroof. The dealership was vandalized and they claim the mid pipe was stolen, Fixed it only to determine that the flex pipe June 1st for a shattered sunroof. The dealership was vandalized and they claim the mid pipe was stolen, Fixed it only to determine that the flex pipe was also damaged. Still waiting on the part to arrive. They do not have a line of communication with their customers. Numerous phone calls were never returned. Nothing they have said has even remotely been true. Very disappointed in their customer service. I am having to claim all of this on my insurance. Horrible place to deal with!! More
Ross, the Salesperson, was very personable and took his time with us. Kelly in Finance was a joy to work with. It was a great experience. This time, since this is my 2nd Santa Fe from Demontron, I wasn't t time with us. Kelly in Finance was a joy to work with. It was a great experience. This time, since this is my 2nd Santa Fe from Demontron, I wasn't there that long to purchase the car. I was truly impressed. More
I was just driving around looking for a car and stopped at this dealership when I met Justin Mata he was very helpful no pushy at all just answered all my questions and let me make my own decisions which w at this dealership when I met Justin Mata he was very helpful no pushy at all just answered all my questions and let me make my own decisions which was to by a 2022 Hyundai Accent More
I first started my car buying experience by going to a different dealership at the recommendation of my work and it was an awful experience they kept trying to switch numbers around and charge way too muc different dealership at the recommendation of my work and it was an awful experience they kept trying to switch numbers around and charge way too much and basically bully me into buying a vehicle from them. I came down to demontrond after I test drove a hyundai at the other dealership and thought I'd give it a shot. Mark met me right at the door asked me exactly what I was looking for and around what price. He told me exactly when something was out of my price range and found me the best deal and everyone worked super hard to get me exactly what I needed I've never had a car buying experience go as well as it did here. Everyone was laid back and didnt harass you into spending more. 1000 % recommend getting a car from these people!! Thank you Mark Booth for all the help!! More
Great service, although it was a little hurried because it was near closing time. Quentin Colelli was very helpful throughout the whole process. I started talking to him through text since I began my buyin it was near closing time. Quentin Colelli was very helpful throughout the whole process. I started talking to him through text since I began my buying process online. He always kept in touch and was available to answer questions. He made the buying process be quick and easy. More