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DeMontrond Dodge Chrysler Jeep RAM

Conroe, TX

1.3
43 Reviews

888 1-45 S.

Conroe, TX

77304

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Showing 43 reviews

June 06, 2025

Bought a truck last month. Don't know how many times I heard the words " clean carfax". I never was shown a carfax. Fast forward, I'm finding damage to the truck, along with bo More

by dhardcheese
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Shaun Collins
Jun 07, 2025 -

DeMontrond Dodge Chrysler Jeep RAM responded

Hello, dhardcheese. We apologize for not meeting your expectations, we would like the opportunity to investigate this more, please send your contact information to feedback@demontrond.com or call (936) 274-8466 and ask for our Service Manager, Sean Harrell. Thank you!

January 31, 2025

Long wait time for just an oil change. I tried to book an appointment on, nothing for s month and a half. So I with no appointment and got checked in at 7:15 am, checked out at cashier at More

by Jim_simonelli
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service representative
Jan 31, 2025 -

DeMontrond Dodge Chrysler Jeep RAM responded

Thank you for the feedback, Jim! We would like to assure you that we never intend to do anything to upset our customers. Our dealership is committed to providing a pleasant experience and that always starts with great customer service. We would like the opportunity to speak with you regarding your most recent visit. At your earliest convenience, please call our Service Manager, Sean Harrell, at (936) 274-8466 or if you would like to send your contact information to feedback@demontrond.com. Thank you again!

February 19, 2024

Took my car in Oct and kept till Jan … pulled out of dealership and problems… don’t fall for give you my personal number as that doesn’t count nor the work we did was another problem when you’ve been sa More

by Betishere2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan and Shawn
Feb 20, 2024 -

DeMontrond Dodge Chrysler Jeep RAM responded

Thank you for the feedback, Betishere2! We would like to assure you that we never intend to do anything to upset our customers. Our dealership is committed to providing a pleasant experience and that always starts with great customer service. We would like the opportunity to speak with you regarding your most recent visit. At your earliest convenience, please call our Service Manager, Sean Harrell, at (936) 274-8466 or if you would like to send your contact information to feedback@demontrond.com. Thank you again!

December 05, 2023

I feel robbed by this establishment,went it bought mudflaps 90$ had them put on at this establishment total was right at 188$ labor was more the part,for 8 screws to be put in..terrible Place to frequ More

by felonytruccn59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rosslyn or Rachel don't remember
Dec 06, 2023 -

DeMontrond Dodge Chrysler Jeep RAM responded

Felonytruccn59, we would like to thank you for the opportunity to earn your business. We take all our customers' experiences seriously. If you would, please send us an email to feedback@demontrond.com and tell us more about your most recent experience at our dealership. We will escalate this information to our upper management team for their immediate review. Thank you again and we hope to hear from you soon!

July 11, 2023

As a previous Toyota owner for 12 years, I never had to wait long for oil change, etc. I’ve been driving a ram truck for four years now. Each and every time I’ve been to demontrond dealership for any ser More

by barbara
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Jul 12, 2023 -

DeMontrond Dodge Chrysler Jeep RAM responded

Thank you for the feedback, Barbara! We would like to assure you that we never intend to do anything to upset our customers. Our dealership is committed to providing a pleasant experience and that always starts with great customer service. We would like the opportunity to speak with you regarding your most recent visit. At your earliest convenience, please call our Service Manager, Sean Harrell, at (936) 274-8466 or if you would like to send your contact information to feedback@demontrond.com. Thank you again!

February 24, 2023

Ordered a 2022 Ram 1500 Backcountry. The engine type was put in wrong. I did not want a etorque but a regular Hemi. Well the first 3 weeks of having my new truck the etorque alternator More

by Blake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Raymond, Mr. Cardenas and Mr. Alphin
Feb 25, 2023 -

DeMontrond Dodge Chrysler Jeep RAM responded

Blake, we would like to thank you for the opportunity to earn your business. We take all our customers experiences seriously. If you would, please send us an email to customerexperience@4040group.com and tell us more about your most recent experience at our dealership. We will escalate this information to our upper management team for their immediate review. Thank you again and we hope to hear from you soon!

September 28, 2022

Adrianna was very helpful she took care of me she was quick new I needed my truck and got it fixed quick More

by Stormy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrianna
Sep 29, 2022 -

DeMontrond Dodge Chrysler Jeep RAM responded

Wow, thank you Stormy for such an amazing review! We can't think of anything else that excites us more than to hear that we have made our customers happy. We hope to have earned your business in the future.

September 23, 2022

Approached dealership with a pre-approval letter and interest in a specific vehicle. Spoke to salesperson and asked her to run my credit through the pre-approved lender only. She assured me this would h More

by Chris F
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Michelle
Sep 24, 2022 -

DeMontrond Dodge Chrysler Jeep RAM responded

Chris, thank you for your feedback and for reaching out to us, your concerns are taken very seriously. We’ll certainly take this as an area where we can improve moving forward. Thank you again!

May 13, 2022

service writer was very friendly and nice to deal with,no complaints. i brought vehicle in for open recalls and they found 1. so i decided to get front end aligned. took about an hour no problem, but the ser More

by ej94pete
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
service writer
May 14, 2022 -

DeMontrond Dodge Chrysler Jeep RAM responded

Thank you for bringing this to our attention, ej94pete. Please know that customer satisfaction is paramount to us! At your earliest convenience, please call our Service Manager, Sean Harrell, at (936) 274-8466. Thank you!

March 20, 2022

This is the first time I have had to deal with dealerships with servicing my car. There were a few bumps in the road but my experience has been outstanding with every event, whether its oil change More

by trinia_j
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ms. Rhonda
Mar 21, 2022 -

DeMontrond Dodge Chrysler Jeep RAM responded

We really do appreciate your feedback, trinia_j! We love hearing from our customers and thank you for choosing us for your automotive service needs. We hope that if you require automotive assistance in the future, you will not hesitate to reach out to us.

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